Interview: Artificial Intelligence as a tool for service triage (2020)
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COVID Emergency Sessions: Augmented Reality Best Practice (2020)
Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field service companies in the pandemic
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020)
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COVID Emergency Sessions: Jan Van Veen, MoreMomentum (2020)
Kris Oldland, Field Service News and Jan van Veen, moreMomentum discuss the challenges the field service sector faces as we face up to realities of a pandemic
COVID Emergency Sessions: Protecting Our Engineers
Kris Oldland, Field Service News and Aly Pinder, IDC discuss the importance of treating our engineers as people not resources particularly during the pandemic.
Emergency Symposium: COVID and Field Service (2020)
Kris Oldland, Editor-in-Chief, hosts an extraordinary session with 13 industry leaders coming together to share thoughts around the imminent threat of COVID-19
Video Report: The Grown-Up Gig Economy and Field Service (2019)
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White Paper: The Grown-Up Gig Economy and Field Service (2019)
White Paper: The Grown-Up Gig Economy and Field Service (2019) Add to Your Personal Library (0) Click Category to Bookmark Public...
Documentary: Building a 21st Century Field Workforce (2019)
Documentary: Building a 21st Century Field Workforce (2019) Add to Your Personal Library (0) Click Category to Bookmark Public...
Beyond the Headlines: ServiceMax and Scope AR Deliver Remote Service Assistance (2019)
Scott Montgomerie, Scope AR, and Gabriele Bodda, ServiceMax discuss the introduction of ScopeAR’s Augmented Reality tools within the ServiceMax FSM platform.