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Traffic congestion costs UK business estimated £767 million a year

Dec 1 • 402 Views • No Comments on Traffic congestion costs UK business estimated £767 million a year

 Traffic congestion is costing UK businesses approximately £767 million a year in lost productivity, according to research conducted by TomTom. The TomTom Traffic

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The ever-adapting profile of the professional driver

 Sergio Barata, General Manager EMEA, Telogis looks at the ever evolving nature of the professional driver The life of a professional

Nov 24 • 664 Views

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Tesco Adds Microlise Telematics Across Central European Trailer Fleet

 International retailer Tesco, which has more than 6,900 stores globally and employs nearly half a million people, is deploying

Nov 17 • 924 Views

Hardware Hardware

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Rugged Decoded: MIL STD 810G

Dec 6 • 408 Views • No Comments on Rugged Decoded: MIL STD 810G

 As we continue our series decoding the language used by rugged hardware manufacturers we turn our attention to one of the most widely cited certifications MIL

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Hands On Review: Getac S410 Semi- Rugged notebook

 Next up in our series of reviews of the best devices suitable for field service engineers is Getac’s latest

Nov 29 • 479 Views

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Xplore Technologies launch XSlate R12

 Xplore Technologies has recently launched the XSLATE R12 detachable rugged tablet PC in the UK and Europe. Key

Nov 14 • 637 Views

Logistics Logistics

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Back to the depot: Reverse logistics in field service

Nov 8 • 615 Views • No Comments on Back to the depot: Reverse logistics in field service

 Kris Oldland, takes a look at the challenges and benefits of reverse logistics within a field service operation…  Whilst understanding the service supply

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Take charge of third party logistics management with OrderWise

 Bringing stock management, sales processing and excellent customer service together under one umbrella is often a challenge. Add

Jul 4 • 1622 Views

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Are we witnessing the consumerisation of parts logistics?

 Could the UK consumer’s passion for Internet shopping be heralding in a new era in parts deliveries for field service engineers?

May 23 • 2511 Views

Management Management

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Navigating the New Working Time Directive ‘EU Travel to Work’

Dec 5 • 598 Views • No Comments on Navigating the New Working Time Directive ‘EU Travel to Work’

 Marina Stedman, Director of Global Field Marketing for ClickSoftware takes a look at the recent new EU legislation and what it means for field

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How to drive momentum for continuous adaptability and agility

 Jan Van Veen outlines how your field service organisation can succeed on a journey of continuous improvement

Dec 5 • 397 Views

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Improve customer experience in 30 minutes through journey mapping…

 Nick Frank, Managing Partner with Si2 Partners, gives us a back of the envelope exercise that could yield

Dec 2 • 736 Views

Software & Apps Software & Apps

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Infographic: Mobile trends to look out for in 2017

Dec 7 • 205 Views • No Comments on Infographic: Mobile trends to look out for in 2017

 With a view towards the looming new year the team at Bizness Apps have put together this fantastic infographic outlining some of the key trends in mobile to look

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Servicing sterilizers made easier with SaaS: Tesseract and ESTS join forces

 Sterilizer specialist ESTS is about to usher in a new era of fast, paperless servicing, courtesy of Tesseract’s field service

Nov 29 • 443 Views

Best Customer Experience

FieldAware Recognized in the 2016 Gartner Magic Quadrant for Field Service Management

 FieldAware, the leader in made-for-mobile, cloud-based field service automation solutions today announced it has been positioned on

Nov 22 • 836 Views

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Schedule your field service technician via Alexa thanks to Coresystems

Dec 8 • 166 Views • No Comments on Schedule your field service technician via Alexa thanks to Coresystems

 Field service management software providers Coresystems showed us a glimpse into the not too distant future, bringing together field service and consumer IoT. As

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If a picture is worth a thousand words, to a field service team a video is priceless…

 Prankul Middha, Head of Utilities & Strategic Partnerships at VideoYourNotes explains how they are

Nov 30 • 471 Views

Modern communication technology

It’s a connected world, but are your field workers connected?

 Tom DeVroy, senior product evangelist, Enterprise Service Management at IFS outlines three technology driven

Nov 28 • 798 Views

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