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Fleet Technology Fleet Technology

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Big Data Coming to a Highway Near You in 2018, Says Microlise

Oct 10 • 557 Views • No Comments on Big Data Coming to a Highway Near You in 2018, Says Microlise

 Speaking at the IRTE Conference, telematics and technology company Microlise has said fleets will harness the power of Big Data in 2018 thanks to advanced data

Tech Adoption Research_772

One in three UK businesses slow to adopt new technology

 Almost a third of businesses (31 per cent) admit being slow to adopt technological innovations, according to a new study1 by TomTom

Sep 19 • 809 Views

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What could autonomous vehicles mean for field service delivery?

   With many major automotive manufacturers promising autonomous vehicles to hit the roads within the next couple of years the

May 25 • 2117 Views

Hardware Hardware

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Xplore offer dramatically increased performance for 12” rugged tablet series XSLATE R12

Jul 25 • 1048 Views • No Comments on Xplore offer dramatically increased performance for 12” rugged tablet series XSLATE R12

 Xplore Technologies Corp. and Intel Corporation have announced that the fastest rugged tablet available today, the Windows®-powered XSLATE R12, is gaining another

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HANDS ON: XPLORE TECHNOLOGIES XSLATE R12

 We return to our ever popular hardware review series as Kris Oldland runs the rule over the newly beefed-up

Jul 4 • 2045 Views

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Did HP just go and redefine computing in field service whilst our back was turned?

 Hewlett Packard isn’t a name that jumps to the top of the list when thinking of hardware providers within the

Jun 28 • 1678 Views

Logistics Logistics

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Case Study: How The AA Home Services has improved field service productivity by 15%

Sep 18 • 1293 Views • No Comments on Case Study: How The AA Home Services has improved field service productivity by 15%

 Whilst The Automobile Association (The AA) might be a trusted brand that is better known for Roadside Assistance, the renewed growth of the Home Services business

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Syncron Helps UK Manufacturers Improve After-sales Service Operations at Educational Seminar

 SyncronTM, a leading provider of cloud-based after-sales service solutions focused on empowering the world’s leading manufacturers

Sep 17 • 954 Views

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Is inventory and parts management finally getting the attention it deserves?

 The management of parts has been for a long time a little unloved in terms of field service technology. Kris Oldland talks to Gary

Aug 25 • 986 Views

Management Management

Customer care and support (help) and life insurance concept. Businessman representing company helps (support) customer (client) to overcome an obstacle. Problem solving with smart and simple solutions.

Beyond Great Service: The Solution (Part 1)

Oct 16 • 196 Views • No Comments on Beyond Great Service: The Solution (Part 1)

 As we continue our exclusive serialisation of Jim Baston’s excellent service industry focussed book Beyond Great Service, our protagonist Charlie has begun to

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The Magnificent Seven: Best Approaches for Generating More Service Revenue Today

 Michael Blumberg, President, Blumberg Advisory Group, reflects on the seven most crucial considerations for

Oct 12 • 654 Views

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Servitization: Plain Sailing or Choppy Seas?

 Kris Oldland talks to Felix Keiderling, Global Service Business Development ABB’s Turbo Charger division

Oct 5 • 595 Views

Software & Apps Software & Apps

Modern communication technology

FieldAware further expands the capabilities of field service

Oct 18 • 246 Views • No Comments on FieldAware further expands the capabilities of field service

 FieldAware, a leader in made-for-mobile, cloud-based field service automation solutions, have recently launched FieldAware Forms to add enhanced data collection

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IFS extends leadership in Service Management with the acquisition of WorkWave

 IFS is now uniquely positioned to offer world leading service management software solutions to the full spectrum of service

Oct 11 • 430 Views

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Shaking The Tree: Disruption Hits Capital Equipment Assets (And Why That’s A Good Thing)

 Disruption has become a phrase so widely used it is in danger of becoming hackneyed, but in terms of asset maintenance, the IoT is

Oct 11 • 694 Views

Future Technology Future Technology

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What do current UK water challenges mean for field service?

Oct 17 • 345 Views • No Comments on What do current UK water challenges mean for field service?

 Paul Whitelam, VP of Product Marketing, ClickSoftware asks if IoT sensors, Artificial Intelligence and Machine learning will help the UK water industry avoid a

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Preventable Machine downtime costs UK Economy in excess of £180bn

 It has been revealed today that preventable machine downtime in the UK manufacturing industry is costing

Oct 16 • 224 Views

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IFS Study: 84% of industrial companies face gap between IoT and ERP

 IFS, the global enterprise applications company, has released a primary research study on how the Internet of

Oct 5 • 519 Views

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