• winning line

    The Winning Plan

    Nov 19 • 241 Views • Comments Off

    In the penultimate part of his series Service Management specialist Nick Frank takes a look for that secret magic formula that creates winning companies in field service….  It sounds too obvious, but companies who ‘plan’ for success, are more

  • fieldservicecowboys

    Research report: Are field service standards falling? Part Two

    Nov 17 • 1883 Views • Comments Off

    Field Service News has recently undertaken an exclusive research project, sponsored by TomTom Telematics to explore the standards of field service companies. In the first part of this feature which is available here we looked at the types of technology

  • transformationWO

    Time for Change – Why IT Project Managers need to manage the Change

    Nov 17 • 1439 Views • Comments Off

    Pete Sharpe, Managing Consultant, Leadent Solutions looks at how the role of IT Management is beginning to evolve into something far more sophisticated than turning it off and on again…  I recently read that 60% of IT projects fail to deliver on

  • Sleazy Salesman Pointing

    Modelling the perfect profitable client for a field service organisation

    Nov 12 • 1256 Views • Comments Off

    As part of an exclusive series on twenty first century service management sponsored by Advanced Field Service, Field Service News Editor Kris Oldland takes a look at how to decide when it becomes unprofitable to take on a deal… There …

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Fleet Technology Fleet Technology

SatteliteViewWO

Toshiba improves fleet mpg by 27 per cent with TomTom Telematics

Oct 30 • 381 Views • Comments Off

Toshiba’s European retail and sales and service support division has increased fleet mpg by 27 per cent following an investment in TomTom Telematics’ WEBFLEET

SatteliteViewWO

Crystal Collections sees improved client service and 20% reduction in fuel consumption

Crystal Collections, the UK’s premier responsible debt servicing company to the motor and asset finance industry, has improved driver

Oct 6 • 464 Views

Field Service News: Industry Interview – Giles Margerison, TomTom Telematics

Field Service News: Industry Interview – Giles Margerison, TomTom Telematics

Field Service News Editor Kris Oldland, speaks exclusively to TomTom Telematics Director Giles Margerison about the challenges Field

Sep 30 • 1719 Views

Hardware Hardware

Печать

Five key ways to counter the threat to security and privacy posed by wearables

Nov 7 • 2363 Views • Comments Off

The importance of wearables is on the rise but this brings with it new security and privacy risks writes DA Systems David Upton… A report recently issued by PWC

tablet_repair

New developments in tablet computer repair

President and CEO of the Blumberg Group, Michael Blumberg, takes a detailed look at the tablet repair market… 

Nov 6 • 1021 Views

horse&cart transparent background

Of horses and carts – ruggedness and reliability in tablet PC selection in the utilities sector

Recent independent research conducted by VDC found that the top criteria for evaluating mobile devices to support

Oct 30 • 1041 Views

Logistics Logistics

BDA-online

Service Logistics expert BDA defies disruptive roadworks to deliver on time

Aug 7 • 504 Views • Comments Off

A specialist time critical logistics provider in the UK is overcoming nightly battles against ongoing roadworks to record successful on-time delivery of goods from

change track

Can we change from fixed to variable service supply chain costs and still deliver a service?

Glyn Dodd, Managing Director of Centrex Services looks at if we can re-invent the service supply chain cost model before it becomes to

Aug 5 • 686 Views

paintball_frontline

The service supply chain battlefield – Part Two: The importance of the front line

Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan

Jun 1 • 789 Views

Management Management

winning line

The Winning Plan

Nov 19 • 241 Views • Comments Off

In the penultimate part of his series Service Management specialist Nick Frank takes a look for that secret magic formula that creates winning companies in field

transformationWO

Time for Change – Why IT Project Managers need to manage the Change

Pete Sharpe, Managing Consultant, Leadent Solutions looks at how the role of IT Management is beginning to evolve

Nov 17 • 1439 Views

Sleazy Salesman Pointing

Modelling the perfect profitable client for a field service organisation

As part of an exclusive series on twenty first century service management sponsored by Advanced Field Service, Field

Nov 12 • 1256 Views

Software & Apps Software & Apps

duo

Red Hat Announces New Teams and Collaboration Enhancement for FeedHenry 3 Mobile Application Platform

Nov 21 • 521 Views • Comments Off

Red Hat a leading provider of open source solutions, early this week announced an update to its newly acquiredFeedHenry 3 mobile application platform. The update,

Mobile worker empowerment

Mobile worker empowerment

The second advert for Trimble Field Service Management’s latest mobile workforce platform ‘Work Management’ contains

Nov 14 • 236 Views

housing estate web opt

Lincoln Property Solutions enlists Tesseract Service Centre to manage its systems

Lincoln Property Solutions Ltd, a Properties Management Service company in Basingstoke, Hampshire, has selected Tesseract Service Centre to

Nov 14 • 274 Views

Future Technology Future Technology

fieldservicecowboys

Research report: Are field service standards falling? Part Two

Nov 17 • 1883 Views • Comments Off

Field Service News has recently undertaken an exclusive research project, sponsored by TomTom Telematics to explore the standards of field service companies. In the

fieldservicecowboys

Research report: Are field service standards falling? Part One

Field Service News has recently undertaken an exclusive research project, sponsored by TomTom Telematics to explore the

Nov 9 • 1503 Views

revolution

Viva la revolution

Rolls Royce once reinvented service in the aerospace industry with ‘power by the hour’ they are about to do it

Oct 30 • 1278 Views

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