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Fleet Technology Fleet Technology

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Crystal Collections sees improved client service and 20% reduction in fuel consumption

Oct 6 • 360 Views • Comments Off

Crystal Collections, the UK’s premier responsible debt servicing company to the motor and asset finance industry, has improved driver safety with in-depth feedback

Field Service News: Industry Interview – Giles Margerison, TomTom Telematics

Field Service News: Industry Interview – Giles Margerison, TomTom Telematics

Field Service News Editor Kris Oldland, speaks exclusively to TomTom Telematics Director Giles Margerison about the challenges Field

Sep 30 • 1546 Views

telematics

Ford and Telogis expand exclusive partnership to deliver next-generation telematics to Ford customers in Europe

Ford Motor Company and Telogis launched “Ford Telematics powered by Telogis” yesterday, providing actionable information from

Sep 23 • 663 Views

Hardware Hardware

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Developing an end-to-end field service technology road map: Part Three – Getting the right mobile device for your field engineers

Sep 30 • 1531 Views • Comments Off

As we continue our series on end-to-end field service we’re pleased to bring you an excellent interview with Field Aware’s Shirlene Spillers that first

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Recent cyber security breaches could pave the way from BYOD to CYOD

Cyber-security has returned to national front pages again this last year. Heartbleed & CyberVor have become common

Sep 29 • 1760 Views

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Function that supports process: considerations for selecting the right rugged tablet

If we are to select the right mobile device we must look at both the environment and the application to make the

Sep 26 • 728 Views

Logistics Logistics

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Service Logistics expert BDA defies disruptive roadworks to deliver on time

Aug 7 • 406 Views • Comments Off

A specialist time critical logistics provider in the UK is overcoming nightly battles against ongoing roadworks to record successful on-time delivery of goods from

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Can we change from fixed to variable service supply chain costs and still deliver a service?

Glyn Dodd, Managing Director of Centrex Services looks at if we can re-invent the service supply chain cost model before it becomes to

Aug 5 • 606 Views

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The service supply chain battlefield – Part Two: The importance of the front line

Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan

Jun 1 • 716 Views

Management Management

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Understanding and applying effective Change Management: Part Six – Leading through the adoption cycle

Oct 15 • 1431 Views • Comments Off

We end our exclusive series on Change Management with a look at the final stage of Sharon Moura’s five step approach to change management leading through the adoption

Field Service News Industry Interviews: Dave Gordon, Rolls Royce, Part Five

Field Service News Industry Interviews: Dave Gordon, Rolls Royce, Part Five

Part Five of an exclusive Field Service News interview with Dave Gordon, Rolls Royce. Here Dave speaks about the

Oct 10 • 121 Views

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Understanding and applying effective Change Management: Part Five – Leading through resistance

Our exclusive series on applying change management in field service continues as we look at the fourth of five key

Oct 9 • 1586 Views

Software & Apps Software & Apps

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Trimble Introduces its FieldMaster Technician App to Enhance Mobile Workforce Productivity

Oct 23 • 404 Views • Comments Off

As Trimble’s mobile empowerment week continues they yesterday  introduced FieldMaster Technician, a downloadable mobile application that empowers mobile workers

The trouble with poor visibility into your workforce

The trouble with poor visibility into your workforce

This light hearted trailer for Trimble Field Service Management’s latest mobile workforce platform ‘Work Management’ does

Oct 22 • 250 Views

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Trimble Launches Major Enhancements to its Work Management Solution

Trimble have just introduced a new, enhanced version of Trimble® Work Management, a cloud-based solution that improves the productivity of

Oct 22 • 253 Views

Future Technology Future Technology

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Is the field service industry at risk from ageing populations?

Oct 23 • 1313 Views • Comments Off

Looking to the future is not just about which technology you should be applying to your mobile workforce to ensure that you are beating productivity level KPIs, it is

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Is There a Place for Wearables in Field Service?

The lines between consumer mobile technology and business innovation have begun to blur. No longer is it unimaginable

Oct 8 • 2509 Views

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In-Vehicle app integration commonplace within five years

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is

Aug 28 • 1144 Views

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