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Fleet Technology Fleet Technology

Why GPS And Real-Time Traffic Are Essential For Effective Field Service Scheduling…

Nov 12 • 243 Views • No Comments on Why GPS And Real-Time Traffic Are Essential For Effective Field Service Scheduling…

 The blend of GPS, real-time traffic information and latest workforce scheduling can yield previously unknown levels of efficiency for field service delivery.

New telematics integration capability combines real-time fleet information in a single interface

 TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which allows fleet

Nov 12 • 369 Views

New telematics integration capability combines real-time fleet information in a single interface

 TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which allows fleet

Oct 19 • 561 Views

Hardware Hardware

JLT Mobile Computers Expands its Android™ Products Suite with New Fully Rugged Tablets and Handheld Computers

Nov 8 • 349 Views • No Comments on JLT Mobile Computers Expands its Android™ Products Suite with New Fully Rugged Tablets and Handheld Computers

 JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments, sees an increasing demand for Android within many of

Rugged: Defined

 Rugged devices are a hugely important tools available to field service organisations to empower their engineers

Nov 6 • 458 Views

A Dell Rugged Adventure / From Tech Lab to Expedition Lab

 Check out this excellent showcase of Dell’s latest rugged range where NatGeo’s Mike Libecki trades a peak

Nov 5 • 425 Views

Logistics Logistics

OnProcess Technology Announces OPTimize, a Breakthrough Managed Service for Unlocking Post-Sales Business Value

Nov 15 • 42 Views • No Comments on OnProcess Technology Announces OPTimize, a Breakthrough Managed Service for Unlocking Post-Sales Business Value

 OnProcess Technology, a global pioneer in service value chain optimization, today announced OPTimize, a digital transformation service leveraging predictive

Solving the Headache of Service Logistics…

 In a recent episode of The Field Service Podcast, Kris Oldland, Editor-in-Chief, Field Service News spoke with Simon

Nov 13 • 267 Views

Maintaining Tech Is Keeping The High- Street Alive And Kicking…

 Claudine Mosseri, General Manager, ByBox outlines how in an age of increasing consumer power it is critical field service engineers

Nov 7 • 442 Views

Management Management

Are you tracking all five stages of the field service customer journey?

Oct 26 • 767 Views • No Comments on Are you tracking all five stages of the field service customer journey?

 The customer experience is a crucial differentiator between organisations and that experience needs to be consistent across the whole customer journey,

How To Monetise Services And IoT: Better Articulate Value

 Jan Van Veen, Founder of MoreMomentum continues his latest exclusive Field Service News series on how companies

Oct 19 • 587 Views

Exclusive FSN Subscriber Discount Offer! Introducing Field Service Insights…

 Field Service Insights is a subscription-based, membership website headed up by long-time fieldservicenews.com

Oct 16 • 250 Views

Software & Apps Software & Apps

WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

Nov 13 • 211 Views • No Comments on WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

 WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, recently announced its aim to reestablish its focus on

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

 FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system

Nov 8 • 489 Views

One in a million… Make every customer your best customer!

 You know the feeling. Whether it’s a patch of water by your washing machine or an alert from a failing substation, it’s

Nov 1 • 345 Views

Future Technology Future Technology

Fujitsu and Ericsson team up on 5G partnership

Nov 14 • 122 Views • No Comments on Fujitsu and Ericsson team up on 5G partnership

 Fujitsu Limited and Ericsson have entered an agreement to deliver end-to-end 5G network solutions and related services under a strategic partnership. The two

Augmented Knowledge: Combining Knowledge Management with Augmented Reality and People…

 We’ve been asking for some time now how Augmented Reality will fill its potential as a central fulcrum

Nov 14 • 117 Views

Digitalisation needs to be about the process not the technology…

 John Hunt, Managing Director, EMEA, Astea, outlines why when it comes to digitalisation, the focus should be on

Nov 8 • 481 Views

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