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Fleet Technology Fleet Technology

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FleetCor and Masternaut come together as need for telematics increases

Aug 25 • 854 Views • Comments Off

One of the worlds leading companies in specialised fleet management payment cards FleetCor have significantly increased their role in the European fleet management

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Case Study: How maintenance group City West Works cut CO2 emissions by over 40 tonnes

City West Works was established as a subsidiary of City West Housing Trust in April 2013 and carries out maintenance works on the housing

Aug 12 • 173 Views


Make hay while the sun shines – planning for a busy summer

Giles Margerison, TomTom Telematics’ Director UK & Ireland, considers how field service firms can best organise their resources to

Aug 8 • 482 Views

Hardware Hardware


Developing an end-to-end field service technology road map: Part One: Understanding both the customers’ and the field engineers’ needs

Sep 2 • 15 Views • Comments Off

Ahead of taking part in a live panel discussion on End to End field service management at this years Field Service Europe Conference, Field Service News Editor Kris


Are the lines between in the field and in the store hardware blurring as Varlink merge divisions?

Varlink, the York based specialist IT distributor founded in 2005, has completed the integration of their EPoS sales

Aug 14 • 212 Views

Smart meters 3

Case Study: British Gas upgrade their mobile workforce solution with help from Computacenter

To help customers monitor and manage their energy usage, British Gas is rolling out smart meters as standard to homes

Aug 7 • 383 Views

Logistics Logistics


Service Logistics expert BDA defies disruptive roadworks to deliver on time

Aug 7 • 172 Views • Comments Off

A specialist time critical logistics provider in the UK is overcoming nightly battles against ongoing roadworks to record successful on-time delivery of goods from

change track

Can we change from fixed to variable service supply chain costs and still deliver a service?

Glyn Dodd, Managing Director of Centrex Services looks at if we can re-invent the service supply chain cost model before it becomes to

Aug 5 • 408 Views


The service supply chain battlefield – Part Two: The importance of the front line

Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan

Jun 1 • 553 Views

Management Management


Understanding and applying effective Change Management: Part One What is Change Management?

Sep 1 • 1064 Views • Comments Off

The case for implementing a modern field service solution is well documented, the benefits clear and tangible. However the road to a successful implementation is fraught


How we create our future – Services in Rolls Royce

Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls

Aug 31 • 438 Views

Industry Interviews: Dave Gordon, Rolls Royce (Part One)

Industry Interviews: Dave Gordon, Rolls Royce (Part One)

Part One of an exclusive Field Service News interview with Dave Gordon, Rolls Royce. We speak to Dave about how Rolls

Aug 31 • 427 Views

Software & Apps Software & Apps


Five myths of enterprise app development in a mobile-first world

Aug 28 • 770 Views • Comments Off

Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few false beliefs regarding mobile development across

integrated orb

White Paper: Five benefits of a modern field service management system

Resource Type: White Paper Title: Five benefits of a modern field service management system About:  Understanding what benefits a modern

Aug 21 • 1489 Views


How to develop a sound business case for ePOD technology investment

DA Systems’ David Upton looks at how we must try to change the perception of technology costs from an expense to be justified to a

Aug 19 • 655 Views

Future Technology Future Technology

in-vehicle app

In-Vehicle app integration commonplace within five years

Aug 28 • 732 Views • Comments Off

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is anticipated to reach almost 270 million within the next

old phone

The Contact Centre of Tomorrow: 5 ways it will be different

The contact centre remains an important asset to many field service organisations, but like field service itself the

Aug 27 • 595 Views

The Mobility of Things Banner

Upcoming Event: The Mobility of Things – Enterprise Mobility Management

Lets be honest its no longer a question of if our companies’ go mobile it is now a case of when… and if you want to

Aug 21 • 566 Views


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