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Fleet Technology Fleet Technology


Flowrite Services LTD achieves 30% reduction in fuel and 20% more jobs per day after investing in latest mobile scheduling technology...

Nov 28 • 836 Views • Comments Off

 Flowrite Services LTD, the UK’s leading National Air Conditioning & Refrigeration Company has implemented the very latest market leading technology,


Toshiba improves fleet mpg by 27 per cent with TomTom Telematics

 Toshiba’s European retail and sales and service support division has increased fleet mpg by 27 per cent following an investment in

Oct 30 • 476 Views


Crystal Collections sees improved client service and 20% reduction in fuel consumption

 Crystal Collections, the UK’s premier responsible debt servicing company to the motor and asset finance industry, has improved

Oct 6 • 572 Views

Hardware Hardware


Xplore Technologies’ Bobcat and RangerX Tablet PCs Achieve Full ATEX Certification

Dec 17 • 494 Views • No Comments

 Xplore Technologies Corp manufacturer of some of the world’s most powerful, longest-lasting and rugged tablets on the market, has announced that both the


Samsung ’s first ruggedised B2B Tablet launches in UK

 Samsung Electronics UK announced late last month that the Galaxy Tab Active is now available in the UK through

Dec 7 • 629 Views


Five key ways to counter the threat to security and privacy posed by wearables

 The importance of wearables is on the rise but this brings with it new security and privacy risks writes DA

Nov 7 • 2553 Views

Logistics Logistics


Service Logistics expert BDA defies disruptive roadworks to deliver on time

Aug 7 • 607 Views • Comments Off

 A specialist time critical logistics provider in the UK is overcoming nightly battles against ongoing roadworks to record successful on-time delivery of goods from

change track

Can we change from fixed to variable service supply chain costs and still deliver a service?

 Glyn Dodd, Managing Director of Centrex Services looks at if we can re-invent the service supply chain cost model before it becomes

Aug 5 • 786 Views


The service supply chain battlefield – Part Two: The importance of the front line

 Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle

Jun 1 • 884 Views

Management Management


Reviewing your customer service strategy

Dec 19 • 936 Views • No Comments

 It’s a given that the customer is your number one priority, however, to satisfy and retain your clients, field service companies need to repeatedly provide a


Empowering your Field Workforce – 7 key tools for arming your field engineers to deliver service excellence

 Your field service engineers are the most important element of your entire workforce. Your entire company’s

Dec 11 • 1451 Views

!!! VECTOR START-Landscape

The Twenty most influential people in Field Service?

 As we approach the end of the year and look towards what the future holds in 2015 Field Service News thought it

Dec 10 • 2276 Views

Software & Apps Software & Apps

housing estate web opt

Oneserve and Sovini make a start in tackling the 600,000 empty homes in Britain

Dec 5 • 436 Views • Comments Off

 Research released by Halifax and the Empty Homes Agency to mark #EmptyHomesWeek which ran throughout this week reveals that over 600,000 properties remain

Electronic devices with the map of germany

Field Service News Interview: Lydia Otto, Sky Deutschland

 Earlier this year Field Service News reported that Germany’s leading pay TV company Sky Deutschland had been able to double

Dec 1 • 1393 Views


Scheduling challenges: Getting the right engineer in the right place at the right time

 Scheduling your field engineers is undoubtedly one of the core key performance indicators (KPIs), central to your business

Nov 27 • 1467 Views

Future Technology Future Technology

old phone

mplsystems highlights 2015′s five key Customer Engagement Centre technology trends

Dec 16 • 1061 Views • No Comments

 mplsystems, the UK multi-channel contact technology specialist, believes that 2015 will be the year that truly configurable, mash-up powered Customer Engagement


Tis the season of Field Service competitions

 Yes we have reached that time of the year when various competitions are rolled our left right and centre.The best

Dec 15 • 997 Views


The power of mobility: Creating a smarter workforce in the field

 Today, the ultimate goal of field service excellence is to respond quickly to customer needs, whatever they may

Dec 5 • 1559 Views

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