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Fleet Technology Fleet Technology

Kinesis Vehicle Inspection App Keeps Fleets on the Road

Jun 11 • 438 Views • No Comments on Kinesis Vehicle Inspection App Keeps Fleets on the Road

 Telematics supplier Kinesis has announced a customisable mobile app for vehicle safety checks that provides live electronic updates to fleet management systems.

Verizon Connect study finds a quarter of UK commercial drivers fail to take appropriate rest breaks

 Research released this week by Verizon Connect has revealed that a quarter of UK commercial drivers are breaching driver guidelines

May 25 • 707 Views

Insurance savings potential of connected vehicle cameras revealed by Intelligent Telematics and Plexus Law

 Connected vehicle cameras are having a dramatic impact on the cost and lifecycle of insurance claims according to Intelligent

May 10 • 617 Views

Hardware Hardware

In-vehicle Specialists Captec and Getac Announce Strategic Partnership

Jun 12 • 474 Views • No Comments on In-vehicle Specialists Captec and Getac Announce Strategic Partnership

 Captec is pleased to announce the agreement of a new strategic partnership with Getac, one of the world’s leading providers of rugged mobile computing solutions.

Rugged Computing Firm Janam Wins Manufacturer of the Year Award for Second Consecutive Year

 Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate

Jun 1 • 456 Views

Varlink introduces Janam’s new XT100 & XM75 rugged mobile computers

 Varlink, the York-based mobile computing and data capture specialist distributor, is pleased to announce

May 18 • 519 Views

Logistics Logistics

Delivering reductions to inner city congestion

Jun 14 • 432 Views • No Comments on Delivering reductions to inner city congestion

 Inner city congestion has long been a major cause for consternation for field service organisations, but with environmental factors such as air pollution becoming

The benefits of outsourcing the field service supply chain

 Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an

May 16 • 824 Views

ByBox Launches Switch at RBTE

 ByBox, providers of smart locker technology and field service solutions, today announced its new offering for the retail market –

May 11 • 451 Views

Management Management

Beyond the Sale

Jun 21 • 218 Views • No Comments on Beyond the Sale

 Samir Gulati, Chief Marketing Officer, ServicePower explains why savvy service organisations understand that building an excellent customer experience must begin

Avoiding the Four Biggest Mistakes FSOs make when using Contingent Labour

 Michael Blumberg, President of Blumberg Advisory Group and founder of fieldserviceinsights.com discusses some of

Jun 18 • 298 Views

Getronics maintains top customer satisfaction rankings in Whitelane’s 2018 IT Outsourcing Study

 Getronics, the global ICT services group, has maintained market-leading customer satisfaction ratings in the last

Jun 6 • 655 Views

Software & Apps Software & Apps

Asolvi facilitates growth of Germany’s biggest foodservice company

Jun 12 • 577 Views • No Comments on Asolvi facilitates growth of Germany’s biggest foodservice company

 Germany’s biggest foodservice company, Chefs Culinar, is upgrading to the newest version of Evatic, Asolvi’s leading-edge software platform, to

Punt NL Groep cuts invoicing time from 20 hours to 30 minutes with Evatic, an Asolvi product

 Asolvi is establishing itself as the supplier of choice for small and medium-sized enterprises (SMEs) in the service management space

Jun 5 • 360 Views

Case Study: Dale Power Solutions and EFACS E/8

 We look at how power generation manufacturer Dale Power Solutions have improved their service delivery operations by using Eagle

Jun 4 • 467 Views

Future Technology Future Technology

Optimizing Customer Service and Increasing Worker Productivity with Artificial Intelligence

Jun 15 • 542 Views • No Comments on Optimizing Customer Service and Increasing Worker Productivity with Artificial Intelligence

 Manuel Grenacher, CEO, Coresystems explains that although Artificial Intelligence (AI) isn’t necessarily a new innovation with the global enterprise value

Field Service Podcast: Series 2, Episode 3 – Servitization ft. Prof. Tim Baines

 Kris Oldland, Editor-in-Chief, Field Service News talks to Prof. Tim Baines about the recent Spring Servitization

Jun 6 • 587 Views

Data: The Challenge and the Key to 21st Century Service excellence?

 Field Service News, Editor-in-Chief Editor, Kris Oldland’s latest white paper, sponsored by eBECS, explores

Jun 4 • 925 Views

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