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Fleet Technology Fleet Technology

Business meeting concept in autonomous car. The monitor could folding into front seat. 3D rendering image.

What could autonomous vehicles mean for field service delivery?

May 25 • 1147 Views • No Comments on What could autonomous vehicles mean for field service delivery?

   With many major automotive manufacturers promising autonomous vehicles to hit the roads within the next couple of years the reality of the autonomous fleet

connected car

Opel / Vauxhall and Masternaut announce exclusive partnership to offer pre-installed commercial vehicle tracking for vans

 Opel / Vauxhall and Masternaut have announced an exclusive partnership to provide fleet telematics services to commercial vans. As of

May 18 • 661 Views

WF_INCAR_coasting_low

New competition launched to find Europe’s safest business driver

 TomTom Telematics has launched the inaugural Driver of the Year Awards to help promote safer and more responsible driving standards

May 3 • 979 Views

Hardware Hardware

r12

HANDS ON: XPLORE TECHNOLOGIES XSLATE R12

Jul 4 • 1097 Views • No Comments on HANDS ON: XPLORE TECHNOLOGIES XSLATE R12

 We return to our ever popular hardware review series as Kris Oldland runs the rule over the newly beefed-up XSLATE R12 from Xplore Technologies… What the

hpx3

Did HP just go and redefine computing in field service whilst our back was turned?

 Hewlett Packard isn’t a name that jumps to the top of the list when thinking of hardware providers within the

Jun 28 • 945 Views

VX601_2

RuggON Announces the VX-601, the Rugged In-vehicle Terminal

 RuggON Corporation, a leader in the design and manufacturing of ruggedized computing products, recently launched

May 16 • 834 Views

Logistics Logistics

3d printer 01

Can 3D printing solve the pain points of spare parts logistics?

Jun 8 • 1639 Views • 2 Comments on Can 3D printing solve the pain points of spare parts logistics?

 There has been consitent talk about the role of 3D printing could play in field service logistics and spare parts management for many years now but still we have

business man dead on money

New answers to old supply chain headaches

 Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital, takes a fresh look at some perennial

May 9 • 1526 Views

Basic CMYK

Why we must pay more attention to parts management

 Kris Oldland, Editor-in-Chief Field Service News asks isn’t it about time we learnt to manage spare parts as well as we can

Mar 14 • 1990 Views

Management Management

Rocket Leadership Concept on Chalkboard

Five things every field service company should be doing right now…

Jul 19 • 495 Views • No Comments on Five things every field service company should be doing right now…

 Worldwide Business Research (WBR) held its Field Service 2017 conference at the end of April with over 450 service leaders from top manufacturing and service

Field Service News @ The Spring Servitization Conference ft. Peter Alexander

Field Service News @ The Spring Servitization Conference ft. Peter Alexander

 Kris Oldland, Editor-in-Chief, Field Service News talk to Peter Alexander, former President of Sulzer’s

Jul 12 • 390 Views

Best Customer Experience

White Paper Overview: 3 Traps to Avoid if You Want to Meet Your Customer Satisfaction KPI

 Resource Type: White Paper Published by:  Coresystems Title: 3 Traps to Avoid if You Want to Meet Your

Jul 10 • 2199 Views

Software & Apps Software & Apps

Field Service News @ FSME – mplsystems launch AESOP a genetic algorithm based scheduling system

Jul 21 • 315 Views • No Comments on Field Service News @ FSME – mplsystems launch AESOP a genetic algorithm based scheduling system

 Kris Oldland, Editor-in-Chief, Field Service News reports live from the Field Service Management Expo where he spoke to Susannah Richardson and Neil Jones of

Road trip concept

Glympse launches integration that enhances Microsoft Dynamics 365 Field Service experiences

 Field service appointments can be high-friction events, or strategic opportunities to engage customers and build trust. The outcome

Jul 17 • 545 Views

Machine to machine

Q&A from our webinar 5 fundamental FSM technologies

 In this sample from the Field Service News webinar “5 fundamental FSM technologies” Kris Oldland, Editor-in-Chief, Field

Jul 6 • 793 Views

Future Technology Future Technology

Map pin flat above city scape and network connection concept

The Big Discussion: The Internet of Things (part two)

Jul 21 • 578 Views • No Comments on The Big Discussion: The Internet of Things (part two)

 In the Big Discussion we take one topic, bring together three leading experts on that topic and put four key questions to them across four weeks to help us

integration

ARTIFICIAL INTELLIGENCE AND ANALYTICS ACCELERATE THE PACE OF DIGITAL WORKPLACE TRANSFORMATION

 New research which examined how organisations are evolving from a traditional office environment to a digital

Jul 19 • 607 Views

Field Service News @ Field Service USA ft. David Troll, Glympse

Field Service News @ Field Service USA ft. David Troll, Glympse

 Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to David Troll, Senior Vice President Global

Jul 17 • 1297 Views

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