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Is there still a place for telematics in tomorrow’s connected world?

Feb 14 • 1009 Views • 1 Comment on Is there still a place for telematics in tomorrow’s connected world?

 The rise of the connected fleet has been discussed as an emerging technology with huge potential to change field service operations for some time now. However,

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First Ark saves £210,000 with outsourced fleet specialist

 Social enterprise organisation First Ark has saved £210,000 by collaborating with Fleet Operations on a series of fleet initiatives,

Feb 2 • 788 Views

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 Argos adds Microlise to deliver real-time delivery information to customers

 Leading digital retailer Argos is implementing a new transport management solution from Microlise. The tool gives their transport

Jan 30 • 823 Views

Hardware Hardware

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Two leading Brands. One company. One State. One Boss.

Mar 20 • 1024 Views • No Comments on Two leading Brands. One company. One State. One Boss.

 The term closest competitors could have been coined for Xplore Technologies and Motion Computing. Whilst they both competed in the niche market place of rugged

CLS Thorium X NOT IN SPACE!

XPLORE AND CLS AMERICA PARTNER TO LAUNCH THE FIRST SATELLITE COMMUNICATIONS RUGGED TABLET FOR GLOBAL INDUSTRIES

 The world’s longest-establish rugged tablet PC maker, Xplore Technologies, has partnered with CLS America

Feb 22 • 693 Views

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Logic Instrument announce new rugged convertible tablet/notebook hybrid

 Logic Instrument, manufacturer of rugged mobile computers extend its range of the already widely accepted

Jan 27 • 1007 Views

Logistics Logistics

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Why we must pay more attention to parts management

Mar 14 • 940 Views • No Comments on Why we must pay more attention to parts management

 Kris Oldland, Editor-in-Chief Field Service News asks isn’t it about time we learnt to manage spare parts as well as we can manage the mobile workforce? When

Could drones solve emergency spare parts delivery?

Could drones solve emergency spare parts delivery?

 Logistics provider UPS recently showcased a working prototype of a drone solution that launches from the top of a delivery truck.

Feb 28 • 887 Views

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Improve first time fix rates and drive CSAT with spare parts trunk deliveries

 David Troll, SVP, Sales & Customer Operations, Glympse puts forward one potential innovative solution of the perennial field

Feb 22 • 850 Views

Management Management

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Infographic: Achieving revenue growth with your service operations

Mar 24 • 431 Views • No Comments on Infographic: Achieving revenue growth with your service operations

 Ahead of this years Field Service USA event in Palm Springs, The team at WBR have put together this great infographic which takes a look at some of the key areas

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Industry Focus: Pay TV

 Kris Oldland, talks to Lucio Golinelli, Senior Director of Service & Delivery with Sky Italia about the

Mar 21 • 1055 Views

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An inside look at best practices in marketing and selling extended warranties

 Michael Blumberg, President of Blumberg Advisory Group gives us an insiders view of how to ensure our customers

Mar 8 • 672 Views

Software & Apps Software & Apps

MAXLIVE PARIS INTERCONTINENTAL NOV 2015

Start of a new chapter? No, the start of a whole new book

Mar 17 • 1086 Views • No Comments on Start of a new chapter? No, the start of a whole new book

 In a year full of M&A activity that will impact our sector in ways as yet unknown the biggest story of all was certainly GE Digital’s acquisition of

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The haves and the have nots of field service

 Numerous research from varying sources, including our own studies, have revealed that there is increasingly becoming two separate

Mar 15 • 980 Views

Live at Field Service Medical 2017 ft. Tom De Vroy, IFS

Live at Field Service Medical 2017 ft. Tom De Vroy, IFS

 Kris Oldland, Editor-in-Chief talks exclusively to Tom De Vroy, Senior Product Evangelist, Field Service Management with IFS at

Mar 14 • 665 Views

Future Technology Future Technology

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5 emerging technologies impacting field service today

Mar 28 • 594 Views • No Comments on 5 emerging technologies impacting field service today

 Gary Brooks, CMO, Syncron outlines some of the key technologies set to have a significant impact on field service in the not so distant future...  Regardless of

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The changing field service management landscape and servitization

 Mark Brewer, Global Industry Director – Service Management, IFS explains how the field service sector is

Mar 23 • 805 Views

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The innovation masters…

 In his role as Director of IFS Labs Bas de Vos, is at the heart of driving innovation forward in our industry.

Mar 22 • 600 Views

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