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Fleet Technology Fleet Technology

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What could autonomous vehicles mean for field service delivery?

May 25 • 429 Views • No Comments on What could autonomous vehicles mean for field service delivery?

   With many major automotive manufacturers promising autonomous vehicles to hit the roads within the next couple of years the reality of the autonomous fleet

connected car

Opel / Vauxhall and Masternaut announce exclusive partnership to offer pre-installed commercial vehicle tracking for vans

 Opel / Vauxhall and Masternaut have announced an exclusive partnership to provide fleet telematics services to commercial vans. As of

May 18 • 242 Views

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New competition launched to find Europe’s safest business driver

 TomTom Telematics has launched the inaugural Driver of the Year Awards to help promote safer and more responsible driving standards

May 3 • 581 Views

Hardware Hardware

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RuggON Announces the VX-601, the Rugged In-vehicle Terminal

May 16 • 393 Views • No Comments on RuggON Announces the VX-601, the Rugged In-vehicle Terminal

 RuggON Corporation, a leader in the design and manufacturing of ruggedized computing products, recently launched a new rugged in-vehicle terminal, the VX-601,

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Xplore Launches New XSLATE D10 Rugged Tablet PC with Android 6.0.1, Marshmallow Operating System

  Xplore Technologies Corp has recently announced its flagship Android™ rugged tablet, the XSLATE D10, is

Apr 6 • 1316 Views

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Two leading Brands. One company. One State. One Boss.

 The term closest competitors could have been coined for Xplore Technologies and Motion Computing. Whilst they

Mar 20 • 1879 Views

Logistics Logistics

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New answers to old supply chain headaches

May 9 • 966 Views • No Comments on New answers to old supply chain headaches

 Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital, takes a fresh look at some perennial problems… Field service management

Basic CMYK

Why we must pay more attention to parts management

 Kris Oldland, Editor-in-Chief Field Service News asks isn’t it about time we learnt to manage spare parts as well as we can

Mar 14 • 1554 Views

Could drones solve emergency spare parts delivery?

Could drones solve emergency spare parts delivery?

 Logistics provider UPS recently showcased a working prototype of a drone solution that launches from the top of a delivery truck.

Feb 28 • 1405 Views

Management Management

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Market Outlook: The Impact of the Convergence of Field Service and the Internet of Things

May 23 • 624 Views • No Comments on Market Outlook: The Impact of the Convergence of Field Service and the Internet of Things

 Bill Pollock, President Strategies for GrowthSM takes a look at some of the findings of their 2017 Field Service Management Benchmark Survey to explore

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Building a Field Service Lead Program? Consider these Seven Steps…

 Sumair Dutta, Chief Customer Officer at The Service Council offers his insight on how to leverage the untapped

May 22 • 347 Views

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Growing the self learning gene for Digital Transformation: 7 principals to follow

 If the key to adoption of new technologies in Field Services lies more in people than technology itself, then

May 10 • 693 Views

Software & Apps Software & Apps

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New ROI calculator establishes the value of optimising mobile devices

May 22 • 352 Views • No Comments on New ROI calculator establishes the value of optimising mobile devices

 B2M Solutions, the enterprise mobile device analytics company that delivers actionable insights, have recently released a return on investment (ROI) calculator

Webinar Q&A: Three pillars of customer experience which drive profit

Webinar Q&A: Three pillars of customer experience which drive profit

 In this brief sample form the Q&A element of a Field Service News webinar presented in Partnership with ServicePower, Kris

May 18 • 1128 Views

Changing faces

Is Best-of-Breed Dead?

 Marne Martin, CEO of ServicePower, takes a lens to the recent spate of merger and acquisition activity amongst field service

May 15 • 726 Views

Future Technology Future Technology

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Advancing advanced services

May 26 • 321 Views • No Comments on Advancing advanced services

 While for many the shift from traditional transactional product focussed business models to a more strategic service centric approach that focuses on longer term,

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The Big Discussion: Augmented Reality (part 2)

 Last week we launched a new feature called the Big Discussion where we take one topic, bring together three

May 24 • 680 Views

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The Big Discussion: Augmented Reality

 In a new series of features we will take one topic, bring together three leading experts on that topic and put

May 17 • 1663 Views

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