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Fleet Technology Fleet Technology

Business meeting concept in autonomous car. The monitor could folding into front seat. 3D rendering image.

What could autonomous vehicles mean for field service delivery?

May 25 • 880 Views • No Comments on What could autonomous vehicles mean for field service delivery?

   With many major automotive manufacturers promising autonomous vehicles to hit the roads within the next couple of years the reality of the autonomous fleet

connected car

Opel / Vauxhall and Masternaut announce exclusive partnership to offer pre-installed commercial vehicle tracking for vans

 Opel / Vauxhall and Masternaut have announced an exclusive partnership to provide fleet telematics services to commercial vans. As of

May 18 • 462 Views

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New competition launched to find Europe’s safest business driver

 TomTom Telematics has launched the inaugural Driver of the Year Awards to help promote safer and more responsible driving standards

May 3 • 785 Views

Hardware Hardware

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RuggON Announces the VX-601, the Rugged In-vehicle Terminal

May 16 • 612 Views • No Comments on RuggON Announces the VX-601, the Rugged In-vehicle Terminal

 RuggON Corporation, a leader in the design and manufacturing of ruggedized computing products, recently launched a new rugged in-vehicle terminal, the VX-601,

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Xplore Launches New XSLATE D10 Rugged Tablet PC with Android 6.0.1, Marshmallow Operating System

  Xplore Technologies Corp has recently announced its flagship Android™ rugged tablet, the XSLATE D10, is

Apr 6 • 1498 Views

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Two leading Brands. One company. One State. One Boss.

 The term closest competitors could have been coined for Xplore Technologies and Motion Computing. Whilst they

Mar 20 • 2175 Views

Logistics Logistics

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Can 3D printing solve the pain points of spare parts logistics?

Jun 8 • 1344 Views • 2 Comments on Can 3D printing solve the pain points of spare parts logistics?

 There has been consitent talk about the role of 3D printing could play in field service logistics and spare parts management for many years now but still we have

business man dead on money

New answers to old supply chain headaches

 Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital, takes a fresh look at some perennial

May 9 • 1265 Views

Basic CMYK

Why we must pay more attention to parts management

 Kris Oldland, Editor-in-Chief Field Service News asks isn’t it about time we learnt to manage spare parts as well as we can

Mar 14 • 1790 Views

Management Management

Inspiration concept crumpled paper light bulb metaphor for good

4 winning habits of long-lasting achievers in service

Jun 22 • 698 Views • No Comments on 4 winning habits of long-lasting achievers in service

 In a new feature series Jan Van Veen explores what are the common factors in an organisations DNA that makes them stand head and shoulders above the rest of the

vector graphics, eps 10

UK/Europe Field Service Organisations (FSOs) continue to invest in new technologies and analytics

 “Bill Pollock, President Strategies for GrowthSM takes a look at some of the findings of their 2017

Jun 15 • 736 Views

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Event Preview: Field Service Management Expo 2017

 With the newly rebranded Field Service Management Expo (formerly Service Management Expo) now just two weeks away

Jun 5 • 896 Views

Software & Apps Software & Apps

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Major insurers assess claims quicker and save Surveyors 2 hours driving daily with FLS VISITOUR

Jun 21 • 296 Views • No Comments on Major insurers assess claims quicker and save Surveyors 2 hours driving daily with FLS VISITOUR

 Three of the largest insurance companies in the UK and Europe have deployed FLS’ appointment scheduling software to improve service and enable efficient field

Announcement

Field Service Management Expo Spotlight: eBECS

 eBECS are one of a number of Field Service Management system providers who are sponsoring at the Field Service Management Expo across

Jun 20 • 278 Views

Ablestock

Product Launch – AESOP: Advanced Engineer Scheduling Optimisation & Prediction

 mplsystems will be aiming to transform field service efficiency with new AESOP scheduling & optimisation module launching

Jun 19 • 387 Views

Future Technology Future Technology

Harnessing the Geek Next Door: SwissCom take on Crowd Service

Jun 20 • 268 Views • No Comments on Harnessing the Geek Next Door: SwissCom take on Crowd Service

 Filmed at FieldServiceUSA in Palm Springs 2017 Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Lukas Peter of Swiss Telco giants SwissCom

Best Customer Experience

7am is the new 8am and Saturday is now a weekday: Customer service predictions for the future

 The way that customers interact with businesses is far different than it used to be, largely due to rising

Jun 19 • 623 Views

3D illustration of simulated crowd of people and virtual data

White Paper Overview: Preparing for the Connected Customer

 Resource Type: White Paper Published by:  Astea Title: Preparing for the Connected Customer Field Service

Jun 14 • 558 Views

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