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Murdock builders

Murdock Builders Merchants cut fuel costs by 10% with Masternaut telematics

May 5 • 278 Views • No Comments on Murdock Builders Merchants cut fuel costs by 10% with Masternaut telematics

 Murdock Builders Merchants, an independent family owned builders’ merchant group, has reduced fuel costs by 10% after implementing a telematics system from

a-cross

eBook Overview: Shorten Service Windows and Provide Better Customer Service

 Resource Type: eBook Published by:  Telogis Title: Shorten Service Windows and Provide Better Customer Service Download: Click

Apr 27 • 583 Views

dumbartonshire

Case Study: West Dunbartonshire Council

 Incredible fuel savings and impressive reduction in CO2 emissions for Scottish local authority after implementing telematics

Mar 10 • 1633 Views

Hardware Hardware

ruggedvsconsumer

Research report: Consumer versus rugged (part two)

May 5 • 692 Views • No Comments on Research report: Consumer versus rugged (part two)

 In our latest research project we’ve teamed up with rugged tablet manufacturer Xplore Technologies to find out what are the tools field service companies are

ruggedvsconsumer

Research report: Consumer versus rugged (part one)

 In our latest research project we’ve teamed up with rugged tablet manufacturer Xplore Technologies to find out

Apr 28 • 576 Views

Optimized-Getac S410

Getac unveils next-generation S400 notebook

 Getac’s new-generation S400 series notebook has the footprint of a business notebook, the features of a

Apr 20 • 452 Views

Logistics Logistics

Imprimir

Problems with parts…

Feb 23 • 1343 Views • No Comments on Problems with parts…

 Spare parts and inventory management is an ongoing challenge for field service companies, Sharon Clancy looks at some of the main solutions available to help

Imprimir

Cognito adds Electronic Proof of Delivery to Kerridge Commercial Systems’ ERP

 Cognito and Kerridge Commercial Systems (KCS) have combined their respective flagship products to offer Cognito iQ’s Electronic

Sep 16 • 1703 Views

dpf_cleaning700

DPF maintenance key to keeping Britain in the field

 Logistics companies and field service engineers are being urged to pay special attention to diesel particulate filters (DPFs) on

Mar 9 • 2270 Views

Management Management

Inspiration concept crumpled paper light bulb metaphor for good

The 5 Ws of Field Service (part two)

Apr 29 • 526 Views • No Comments on The 5 Ws of Field Service (part two)

 Marina Stedman, ClickSoftware brings us the concluding part of her feature looking at the multi-faceted challenges field service managers and supervisors face

balance

Finding the measure that drives your service business

 Nick Frank, Founding Partner at Si2 Partners, discusses the importance of understanding the metrics you are

Apr 22 • 565 Views

Announcement

EVENT: CREATING VALUE FROM FIELD SERVICE

 There’s still time to register for next week’s “Creating Value from Field Service” event,

Apr 21 • 482 Views

Software & Apps Software & Apps

espresso

Coffee in the Cloud: GMS Espresso teams up with Tesseract

May 6 • 94 Views • No Comments on Coffee in the Cloud: GMS Espresso teams up with Tesseract

 GMS Espresso has woken up and smelled the coffee. In order to bolster its efficiency and lay strong foundations for the future, it is teaming up with Tesseract.

Idea concept with manual gears and glowing light bulb

Is it time to rethink our entire approach to field service applications?

 With the launch of a dedicated field service application, enterprise mobility platform firm Kony has stepped firmly into the busy

May 6 • 166 Views

BrightHouse

Brighthouse implements Kirona software to help customer agent advisers deliver improved service

 BrightHouse is the UK’s leading rent-to-own retailer providing high quality, branded consumer electronics, domestic appliances and

May 4 • 344 Views

Future Technology Future Technology

Print

Are we ready for the 15 minute SLA?

May 4 • 762 Views • No Comments on Are we ready for the 15 minute SLA?

 As the industry wide adoption of IoT comes ever closer, now is the time for companies to focus on service-led processes and reducing SLAs or be at risk of

Data_Tunnel

Making Smart Decisions to Improve Field Service Operations: The Importance of Business Analytics

 Bill Pollock, President and Principal Consulting Analyst with Strategies for GrowthSM explains why Big Data

May 2 • 504 Views

virtualteam

CRM provider aligns robotics and workforce analytics

 Pegasystems Inc.  a software company delivering strategic business applications to a number of  leading

Apr 22 • 1541 Views

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