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Fleet Technology Fleet Technology

Insurance savings potential of connected vehicle cameras revealed by Intelligent Telematics and Plexus Law

May 10 • 388 Views • No Comments on Insurance savings potential of connected vehicle cameras revealed by Intelligent Telematics and Plexus Law

 Connected vehicle cameras are having a dramatic impact on the cost and lifecycle of insurance claims according to Intelligent Telematics and Plexus Law, so could

Digitalisation: It’s all about strategy rather than the technology

 Scott Ivell, UK Marketing, Senior Director, Salesforce explores the challenges and opportunities of field service delivery in an

May 4 • 964 Views

Integrated fuel card and telematics solution helps cut fuel costs by more than eight per cent

 An innovative fuel and driver management solution from TomTomTelematics and BP has helped logistics specialists Corporate Solutions

May 1 • 453 Views

Hardware Hardware

Varlink introduces Janam’s new XT100 & XM75 rugged mobile computers

May 18 • 281 Views • No Comments on Varlink introduces Janam’s new XT100 & XM75 rugged mobile computers

 Varlink, the York-based mobile computing and data capture specialist distributor, is pleased to announce Janam’s newest rugged mobile computers, the XT100 and

Hands On Hardware review: Janam XT 100

 Our Hands-On review series returns as we continue to evaluate the best mobile technology designed with

May 15 • 587 Views

JLT Mobile Computers Launches Next Generation Vehicle-Mount Computers Boosting User Productivity in Tough Environments

 JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments,

Apr 24 • 564 Views

Logistics Logistics

The benefits of outsourcing the field service supply chain

May 16 • 537 Views • No Comments on The benefits of outsourcing the field service supply chain

 Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

ByBox Launches Switch at RBTE

 ByBox, providers of smart locker technology and field service solutions, today announced its new offering for the retail market –

May 11 • 289 Views

How will outcome based contracts impact spare parts revenue?

 Ahead of the forthcoming inaugural Spare Parts Summit being held in Warwick, UK on April 12th, Field Service News Editor-in-Chief,

Apr 9 • 778 Views

Management Management

Beyond Great Service: Seeking Feedback (Part 2)

May 23 • 156 Views • No Comments on Beyond Great Service: Seeking Feedback (Part 2)

 As we begin to enter the final articles in our serialisation of Jim Baston’s excellent industry focused book Beyond Great Service we conclude the section on

Service Leaders Are Building for Revenue Growth

 It’s been several years since the official end of the Great Recession and we finally see organizations

May 23 • 120 Views

Case Study: Creating A Revolution

 In this latest of his Momentum Case Studies, Jan van Veen, co-founder of moreMomentum, interviews proven leaders

May 22 • 190 Views

Software & Apps Software & Apps

IBS Bürosysteme saves thousands of hours of manual processes with Evatic, an Asolvi product

May 17 • 285 Views • No Comments on IBS Bürosysteme saves thousands of hours of manual processes with Evatic, an Asolvi product

 IBS Bürosysteme reports that in 2017 it saved thousands of hours and nearly quarter of a million euros thanks to Asolvi’s leading-edge software platform,

Measuring What Matters…

 Steve Wellen, CEO of FieldAware outlines the evolution of analytics and how field service organisations are reaping the

May 14 • 894 Views

Evatic, an Asolvi product brings IoT-powered automation to Holland’s top office specialist

 De Kantoorspecialist, the Dutch wholesale supplier committed to improving life in the office, has just transformed its service

May 9 • 471 Views

Future Technology Future Technology

Is Your Organisation Drowning in a Data Lake? Or Is There Not Enough Data to Drink?

May 3 • 850 Views • No Comments on Is Your Organisation Drowning in a Data Lake? Or Is There Not Enough Data to Drink?

 Data collation has become perhaps one of the most important factors in delivering the levels of standards that today’s empowered customers demand. However,

Industry Is Going Digital, and Field Service Leads the Way…

 Scott Berg, CEO at ServiceMax, from GE Digital explains why for those organisations getting the results that

May 2 • 1402 Views

Pathways towards Servitization

 Insights from a recent study by the Advanced Services Group at Aston Business School can help you understand if

Apr 30 • 1025 Views

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