Keysight and University of Malaga Integrating Artificial Intelligence into 6G
As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…
Can the devices we give our field techs help us meet sustainability goals?
Can the devices we give our field techs help us meet sustainability goals? https://youtu.be/J4mqKA8zkBY Can the devices we give our field...
Does outcome-based recruitment solve the workforce shortage in field service?
Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.
What next for rugged computing?
What next for rugged computing? https://youtu.be/UY1cK6GfGIk What next for rugged computing? Kris Oldland, Editor-in-Chief of Field Service...
The trade between rugged and CPU no longer exists
The trade between rugged and CPU no longer exists https://youtu.be/vewPqr1rZq4 The trade between rugged and CPU no longer exists Kris...
Where is the Return on Investment when it comes to remote service strategies?
Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...
Five Surprises That Could Derail Service Excellence (and How to Avoid Them)
Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so many moving parts...
The technology stack underpinning Konica Minolta’s remote service strategy
The technology stack underpinning Konica Minolta’s remote service strategy At the December 2023 Copperrberg Service Academy, Izzy...
Seven Deadly Sins of Field Service Management: #7 Not Going There!
Seven Deadly Sins of Field Service Management: #7 Not Going There! At the December 2023 Copperrberg Service Academy, Ron Zielinski, Sr....
Is the role of rugged computing evolving?
Is the role of rugged computing evolving? Is the role of rugged computing evolving? Kris Oldland, Editor-in-Chief of Field Service News,...