Author: Kris Oldland

Feature, FSM Technology, Home

How FLS VISITOUR delivers multiple benefits for users

Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and an improved carbon footprint

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Feature, Service Leadership, Service Operations

How can we improve our approach to overcoming bias in STEM

How can we improve our approach to overcoming bias in STEM? When we consider that, as an industry, we are facing a global workforce...

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Uncategorized

Welcome to FSN Free

Congratulations you now have access to FSN FREE which provides you with a monthly selection of industry-leading content completely free. If...

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Premium Resources

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Brown, HSO

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Digital Transformation, Feature

To align sustainability goals we must have clear definitions

Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discusses why having clear, shared language and definitions are essential to allow us to move forward on field service sustainability goals

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Digital Transformation, Feature

Connected field service as a tool to empower engineers

Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process and technology

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Feature, FSM Technology

Was FLS VISITOUR using AI before the term become in vogue?

Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence

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Feature

Connecting field service across 3 pillars: people, process and technology

Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process and technology

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Home, Premium Resources, Video Content

Panel: Sustainability and Field Service Excellence: Two Worlds That Fully Align

Kris Oldland, Field Service News, Talks To Justin Konopaske, Syncron And Alex Brenner, Boston Consulting Group About Sustainability In Field Service

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Digital Transformation, Feature

Is a lack of trust in data holding us back?

We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data

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