Author: Kris Oldland

#FSN20, Analysis, Feature, Service Operations

Working towards inclusivity and diversity within an engineering workforce

Working towards inclusivity and diversity within an engineering workforce The #FSN20 is Field Service News’ annual celebration of...

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Feature, Service Strategy

Understanding the Value Your Customer Sees

In any period of disruption, there will be innovation in the solutions provided. However, as new solutions are developed, establishing a...

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Digital Transformation, Feature, FSN Research

Service leaders are increasingly getting a say at the executive table

Service leaders are increasingly getting a say at the executive table In a changing world of operations and technology, two key topics...

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FSM Technology, News, Service Leadership

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV...

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Digital Transformation, Feature, FSN Research

Which types of asset data are shared across the wider organisation

Which types of asset data are shared across the wider organisation In a changing world of operations and technology, two key topics...

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#FSN20, Digital Transformation, Feature

Are we at a point where we can truly utilise asset data in real-time effectively?

Are we at a point where we can truly utilise asset data in real-time effectively? The #FSN20 is Field Service News’ annual...

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Digital Transformation, Feature, FSN Research, Home

How field service organisations see the data they receive from assets in the field

How field service organisations see the data they receive from assets in the field In a changing world of operations and technology, two...

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Digital Transformation, Feature, Think Tank Sessions

Digitalization and Disruption – the beginning of the journey or the end?

Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The...

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Service Strategy

Comparative Analysis: Seven key takeaways when comparing the UK to the rest of the world

Seven Key Takeaways when comparing the UK to the rest of the world In the final article from our series of comparative analyses across a...

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Feature, FSM Technology

How do we ensure our investment in an FSM solution is future proofed?

How do we ensure our investment in an FSM solution is future proofed? In October 2021 Field Service News hosted the inaugural European...

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