White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021)
White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021) Add to Your Personal...
White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021)
White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021) Add to Your Personal Library (0) Click Category to Bookmark...
White Paper: Redefining the Value Proposition of Service in a World of Remote First Service Delivery (2020)
Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...
Durabook and IPC2U Sign Distribution Agreement
Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is...
Why co-creation is increasingly becoming the secret to successful service delivery design
Innovation through co-creation FSN Research recently undertook a detailed study in partnership with HSO to understand precisely what CSAT...
Topcon Positioning Has Announced Its MC-Max Machine Control Solution.
Based on its MC-X machine control platform, and backed by Sitelink3D – the company’s real-time, cloud-based data management ecosystem – MC-Max is a scalable solution for mixed-fleet heavy equipment environments.
ServiceMax Launches Spark 360 To Accelerate Implementation of Key Asset-Centric Functionality and Drive Continued Customer Success
ServiceMax, Inc., a leader in asset-centric field service management, announces the launch of Spark 360, a fixed-scope, low-risk...
UK SMEs Forge Ahead with Cautious Optimism as Post-Pandemic Business Confidence Grows
Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now...
Plotting a Path from Legacy Systems to 3.0
Plotting a Path from Legacy Systems to FSM 3.0 In the last feature from a recent white paper we published in partnership with OverIT, we...
Festive Food Ferried by Fleets: Food Retailers Rise to The Challenge of Deliveries in Run Up to Christmas
UK small and medium sized food businesses are feeling the pressure for customer deliveries in the lead up to Christmas,...
