Author: FIELD SERVICE NEWS

Digital Transformation, Feature, Home

The types of technology that are being utilised in remote service delivery

Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.

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Feature, Home

The processes and time frames for establishing servitization

In this feature from a recent FSN paper, published in partnership with HSO, we look at the processes and time frames for establishing servitization.

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News, Service Operations

Volta Trucks announces first implementation of its new full−electric Volta Zero with Truck as a Service charging infrastructure to Heppner

Volta Trucks has announced the first implementation of its new full-electric Volta Zero with Truck as a Service charging infrastructure to Heppner.

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Feature, Home

What are the drivers for developing servitization offerings?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the drivers for developing servitization offerings.

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News

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification to implement security and protection measures for customer and company data.

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Digital Transformation, News

ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals

ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution.

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News, Service Strategy

Skills shortage and recession fears put a halt on digital projects

New research from Studio Graphene has revealed that more than half of UK business leaders believe their companies’ digital platforms fail to stand out against competitors, with almost half ready to invest in making improvements in 2023.

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Feature, FSM Technology

The alignment of servitization and outcome-based services

In this feature from a recent FSN Research paper, published in partnership with HSO, we dicuss the alignment of servitization and outcome-based services.

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Feature, Home, Service Strategy

Making sure your technicians have the right part, at the right place, at the right time, every time

Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right price and the right time.

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