A Team of Employees and Third-Party Contractors
In this feature from a recent white paper sponsored by Salesforce, we analyze the importance of developing relationships with third-party contractors in order to ensure a positive customer experience.
Gain Deeper Service Insights With These Three Data Entry Best Practices
Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.
A Deeper View for Bigger Problems
In this feature from a recent white paper sponsored by Salesforce, we discuss why having deeper, more nuanced information is important for field service workers.
International wireless solutions providers announce new group to serve different industries
In a bid to combine the expertise of industry-leading wireless solutions providers, Ramtech has announced it will be working alongside businesses Argus and Hyfire to form ‘The Orama Group’.
How Connected Field Service Can Transform Customer Experience
In the first excerpt from a recent e-book sponsored by Salesforce, and now available at Field Service News, we look at how connected field service can transform customer and employee experience.
ServiceMax Wins 2022 APPEALIE SaaS Award for Customer Success
ServiceMax Named an Overall SaaS Award Winner in the Collaboration & Productivity Category
e-Book: Transforming Customer and Employee Experience with Connected Field Service
e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to...
HORIBA Europe GmbH Deploys ServiceMax Across Its European Operations to Further Propel Business Transformation
The ServiceMax platform enables operational excellence, while promoting better customer service and business growth.
Konica Minolta announces global commitment with RealWear for the deployment of AIRe Link on RealWear headsets
The partnership extends Konica Minolta’s use of its acclaimed remote visual support tool AIRe Link on smartphones and tablets for use with award-winning RealWear headsets.
Webfleet partners with Muses to offer integrated telematics solutions
Webfleet enables Muses to monitor fleet health and schedule predictive maintenance, while Muses’ customers have access to the full Webfleet suite to optimise fleet efficiency and reduce cost.
