Author: FIELD SERVICE NEWS

Digital Transformation, Premium Resources, Think Tank Session, Editor's Pick, Think Tank Sessions, Written Content

Think Tank Sessions: How will regulations drive digital transformation requirements for field service companies?

In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for field service companies.

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Feature, Service Operations

How To Improve Your Field Service Management Software

Managing your workforce involves many moving pieces. In this article we look with the team at Aquant at how field service management software can help organizations process job orders, automate scheduling, keep track of service and repair tasks, manage customer service contracts, and more.

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News

World’s First Industrial Safety Manifesto to Launch in wake of Global Consensus to Pioneer a Safer World Enabled By Technology

Industrial Safety Manifesto offers a blueprint for industry, government, and civil society to tackle the global industrial safety challenge that causes three million deaths annually and an estimated loss of 3.9% of worldwide GDP.

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FSM Technology, News

OverIT Next-Gen FSM Platform 2022 Wave Three

OverIT Next-Gen FSM Platform 2022 Wave Three unleashes its full potential, offering a tailor-made FSM solution built to satisfy customers’ needs, maximize business efficiency, and improve customer experience.

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Feature, FSM Technology

Keeping pace with the evolution of rugged technology for operational success

Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the evolving landscape and identifies the key factors organisations should consider when investing in the latest rugged technology.

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News, Service Operations

First full-electric Volta Zero drives off the production line in Steyr, Austria

The first Volta Zero vehicle has been completed at the company’s contract manufacturing facility in Steyr, Austria.

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FSM Technology, News

The Panasonic Rugged Handheld Loved by Postal and Last Mile Delivery Workers Gets a Powerful Refresh

The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.

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FSM Technology, News

Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers

Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.

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Feature, Service Operations

How to prevent “quiet-quitting” in the field service industry

Learn how, with a little help from technology, service leaders can increase workforce engagement and prevent “quiet-quitting” in their teams.

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Feature, Service Operations

What is Workforce Management (and How Does it Work)?

What does Workforce Management (WFM) mean exactly and why it is important to have an efficient workforce management process in place?

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