ThinkTank Debrief: The New Skillsets of Smart Field Technicians
ServiceMax’s Mark Wilding Outlines Discussions He Had At Field Service Symposium About The Changing Requirements We Need From Our Field Service Technicians.
Where Have All the Technicians Gone?
Daniel Brebac, Director of Global Customer Transformation at ServiceMax, discusses why many service organizations are struggling to fill...
Interview: The Importance of Asset Data Flow. Ft. Amit Jain, ServiceMax
Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, CPO, ServiceMax as the two discuss the role of asset data in field service
New Data from ServiceMax Reveals the Impact of Digital Transformation on Service Organisations
Schneider Electric achieves €65 million in additional cross sell/upsell revenue, while Pitney Bowes saves $4.7 million through inventory reduction
Managing Service Profitability in the Age of Digital Transformation
All aspects of field service are changing, including revenue models. We know that the service department is probably the single largest...
The Power of Asset Data in Digital Transformation
Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.
The most significant change to service process in the last 18 months
The most significant change to service process in the last 18 months In a changing world of operations and technology, two key topics...
The pandemic answered a lot of questions in terms of technology in our industry
The pandemic answered a lot of questions in terms of technology in our industry In a changing world of operations and technology, two key...
What are the most significant ways in which customer expectations are changing?
What are the most significant ways in which customer expectations are changing? In a changing world of operations and technology, two key...
What are the key themes that will impact the field service sector in the coming years?
What are the key themes that will impact the field service sector in the coming years? In a changing world of operations and technology,...
