A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI
12/06/2014 22:12 The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
Risk or Revolution: Rise of The Machines
Mark Homer, Vice President, Global Customer Transformation for ServiceMax explains why increased connectivity is an opportunity for service departments everywhere .
Digitalization & Disruption
Digitalization & Disruption Our industry was on a path towards digital transformation long before the pandemic hit.However, it is...
A Glimpse of the New Normal We Are Building Together
In the next Executive Briefing within this series, we will be looking more firmly at what the new normal of tomorrow that we are all...
Opportunity or Threat?
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies....
Is Investment Now Essential?
We have undoubtedly seen an increase in digital transformation projects and service organisations investing heavily in new technologies....
The 2020 Field Engineer’s Toolkit – Part 2
Welcome back to this exclusive Field Service News series in which Kris Oldland is exploring some of the technologies that could well become...
Digital Transformation meets the acceleration of global disruption
We are rapidly moving to a new world. Perhaps the most overt and also important outcome of the pandemic is that the digital transformation...
General Perception of Maturity of Customer-Centric Driven Technologies Amongst Field Service Companies
Is your technology letting your customers down? In the previous feature in this series, we have seen widespread adoption of technologies...
