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Feature, Service Leadership, Service Operations

Is hunger to excel a common trait in veterans?

Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within the global field service sector,...

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Feature, FSM Technology, Home

Is a lack of diversity adding to the field service workforce shortage?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing the time from hiring to field

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Digital Transformation, Feature

Why Service Leaders Need To Think About Standard KPIs In New Ways

Why Service Leaders Need To Think About Standard KPIs In New Ways In a new series of excerpts from a recent white paper published by Aquant...

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Feature, Service Operations

Two Major Service Challenges to Overcome

Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...

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Feature, FSM Technology, Home

Field Service as a sector needs to be sold to the next generation

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss how we need to sell field service to a new generation

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Feature, FSM Technology, Home

Convincing a new generation that University may not be the right path

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss whether the prevalence of university education has resulted in a field service workforce crisis

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Digital Symposium, Premium Resources, Video Content

Interview: Evolution of an Entire Industry Through the Use of Remote Service Technology. Ft. Alessandro Borzacchi (2021)

Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery

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News, Service Leadership

How are Your Peers Solving the Skills Gap? Join Aquant’s Service Leaders Spring Break to Find Out

Join Aquant’s Service Leaders Spring Break on March 29 to discover how service leaders can address the skills gap through innovative solutions, technology, and workforce development.

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Feature, Service Strategy

Selling Service: Inside Philips’ Unconventional Team Structure

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.

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Feature, Service Leadership, Service Operations

The shift in mindset of veterans entering the enterprise

The shift in mindset of veterans entering the enterprise As we continue to face an aging workforce crisis within the global field service...

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