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Think Tank Sessions

Selling the Concept of Servitization

Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...

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News, Service Operations

HVS Unveils Modular Vehicle Platform for its Hydrogen-powered HGVs

Often developments in the HGV sector can soon be echoed in LCV fleets utilised in field service operations…

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Feature, Service Operations

Why do we need to measure service KPIs differently

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Service Strategy, Think Tank Sessions

ThinkTank Debrief: The Urgent Danger of A Workforce Crisis

ServiceNow’s Keving Herring Who Outlines Why The Big Issue The Field Service Sector Faces is All That There Is A Distinct Workforce Shortage In Field Service

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Digital Transformation, Feature

AI Offers a Better Way

In this third and final excerpt from a recent white paper published by Aquant, we look at the possibilities that Artificial Intelligence opens to make accurate decisions based on concrete data.

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Feature, Home, Service Strategy

Making sure your technicians have the right part, at the right place, at the right time, every time

Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right price and the right time.

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FSM Technology, Home, News

Latest Update To IFS Cloud Adds New Functionality And Simplifies Composable Application Deployment

IFS, the global cloud enterprise applications company, today announced the latest update to IFS Cloud™, which is now generally...

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Think Tank Sessions, Trending

The Internal Structure of Servitization

The Internal Structure of Servitization In the previous article, we reflected on the idea of giving a tiger team the space to innovate when...

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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Think Tank Sessions, Analysis

Will the field service engineers and technicians of the future have a different skill-set of those we employ today? 

ThinkTank Reflections: Will the field service engineers and technicians of the future have a different skill-set of those we employ today?...

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