Selling the Concept of Servitization
Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...
HVS Unveils Modular Vehicle Platform for its Hydrogen-powered HGVs
Often developments in the HGV sector can soon be echoed in LCV fleets utilised in field service operations…
Why do we need to measure service KPIs differently
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
ThinkTank Debrief: The Urgent Danger of A Workforce Crisis
ServiceNow’s Keving Herring Who Outlines Why The Big Issue The Field Service Sector Faces is All That There Is A Distinct Workforce Shortage In Field Service
AI Offers a Better Way
In this third and final excerpt from a recent white paper published by Aquant, we look at the possibilities that Artificial Intelligence opens to make accurate decisions based on concrete data.
Making sure your technicians have the right part, at the right place, at the right time, every time
Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right price and the right time.
Latest Update To IFS Cloud Adds New Functionality And Simplifies Composable Application Deployment
IFS, the global cloud enterprise applications company, today announced the latest update to IFS Cloud™, which is now generally...
The Internal Structure of Servitization
The Internal Structure of Servitization In the previous article, we reflected on the idea of giving a tiger team the space to innovate when...
COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.
Will the field service engineers and technicians of the future have a different skill-set of those we employ today?
ThinkTank Reflections: Will the field service engineers and technicians of the future have a different skill-set of those we employ today?...