3 Service Industry Challenges That are More Common Than you Think
Here’s how top service leaders are solving them
Consultative Selling Requires Us to Be Able to Positively Challenge Our Customers
Dan Snowden and Max Dinser of HSO discuss how do we prioritise the next digital transformation projects in field service operations after the pandemic.
BigChange celebrates 200 new customers in its most successful trading period everÂ
Tech company signs £14m worth of new contracts across multiple sectors, including specialist cleaning, telecommunications, building services, property maintenance, plumbing and heating.
How Do We Prioritise Digital Transformation in Field Service Operations?
Dan Snowden and Max Dinser of HSO discuss how do we prioritise the next digital transformation projects in field service operations after the pandemic.
Electrolux launches Appliance-as-a-Service program to promote circular economy
Electrolux is launching a new ‘Appliance-as-a-Service’ program for landlords to contribute to the circular economy by integrating a circular approach into home appliance products and solutions and this is the latest example.
Professional Service Teams are Switching from WhatsApp to AR-Based Visual Support Tools! But why?
Find out why professional service teams are opting to use AR-Based Visual Support Tools and what potential risks there are to using private chat apps like WhatsApp.
AMA Reflections: Answering the Tough Industry Questions on Field Service Technology and Strategy
Dan Snowden and Max Dinser of HSO join the Field Service News Digital Symposium to reflect on an AMA session focused on technology and service strategy in the field service industry.
e-Book: 5 KPIs Service Leaders Need to Measure in 2022
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Harnessing digital and mobile solutions to benefit business in a post-pandemic world
Fred Kao, CEO Twinhead International, the company behind Durabook, identifies the key digitisation trends that accelerated due to the pandemic.
ServiceMax Launches DataGuide to Provide Integrated Data Capture and Report Generation Capabilities to Technicians in the Field
ServiceMax announced the release of DataGuide, a new product integrated into the ServiceMax Core platform that provides advanced forms and report generation capabilities.
