From Silicon Valley to the Po Valley. Is it Italy’s time to shine as a tech hub?
Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.
How to Look Beyond KPIs
How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Interview: Why Konica Minolta forged their own path forward with remote first as a default https://vimeo.com/682891107 Add to Your Personal...
Skyrocketing Digitalization Is a Ride No One Can Afford to Miss
Telenor IoT has once again partnered with Northstream, an Accenture company, to identify trends for the latest edition of its IoT...
Ecosystem to Deliver Services
Ecosystem to Deliver Services In todays connected word, people expect to engage and be engaged by organisations in new ways, in ways that...
Medical Service Benchmarks Across 5 Key KPIs
Medical Service Benchmarks Across 5 Key KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed...
Japan Airlines Selects IFS for Aircraft Fleet Maintenance
IFS, the global cloud enterprise software company, today announced the Japan Airlines maintenance and engineering subsidiary, JAL...
Industry Spotlight: Healthcare at Home
Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...
Understanding the impact of unconscious bias towards a brand
Sarah Brettle, Customer Service Division Director at Ford, explains how companies should be aware of the unconscious bias that may be at play when potential customers consider our brand.
In an age of disruption, how do we meet today’s and tomorrow demands simultaneously?
Sarah Brettle, Ford, discusses how the automotive industry must meet service demands today while planning for tomorrow as it moves from petrol to electric vehicles.
