Research Debrief: Changing Face Of Field Service Engineer (2018)
Research Debrief: The Changing Face of the Field Service Engineer (2018 ) Add to Your Personal Library (0) Click Category to Bookmark...
Green Metrics in the Grey Zone: Rethinking Spare Parts Planning for a Sustainable Future
How sustainable spare parts planning boosts efficiency, cuts emissions, and supports ESG goals.
Subscription Models in Manufacturing: Evolving from Product Sales to Outcome Partnerships
Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.
The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models
Servitization is transforming manufacturing in 2025. Discover how IoT, AI, and data analytics enable outcome-based services and reshaping industry.
Proactive Maintenance: Harnessing Predictive Analytics to Stay Ahead in Field Service
Proactive Maintenance: Harnessing Predictive Analytics to Stay Ahead in Field Service In the high-stakes world of field service,...
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.
Digital transformation: The technology underpinning servitization
Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...
Why Field Service Excellence Results In Improved Sustainability
Do Sustainability and Field Service Agendas Naturally Align? In the quest for a greener future, the intersection of sustainability goals...
The importance of co-creation of servitized business models
The importance of co-creation of servitized business models Servitization has been a major area of discussion within our industry for many...
What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio?
What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio? Servitization has...
