Skills shortage and recession fears put a halt on digital projects
New research from Studio Graphene has revealed that more than half of UK business leaders believe their companies’ digital platforms fail to stand out against competitors, with almost half ready to invest in making improvements in 2023.
Expert AMA: Do Not Overlook Your Customers During Digital Transformation
HSO’s Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of Digital Transformation.
Expert AMA: The Field of Dream Failure in Digital Transformation
HSO’s Kevin Brown Explains The “Field of Dreams Failure’ In Digital Transformation which highlights why so Many Digital Transformation Projects Fail
Expert AMA: Internal and external digital transformation are different
HSO’s Kevin Brown Outlines Why It Is Key To Understand That While There Is Overlap, The Objectives Of Internal And External Digital Transformation Are Different
Expert AMA: Digital Transformation Should Be About Innovation Not Replication
HSO’s Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer Be Needed
Expert AMA: Poor change management will stifle digital transformation?
HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.
Expert AMA: Where your digital transformation starts is key
HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success
Interview: Remote Service as a new default for service delivery Ft. Izzy Sanchez, Konica Minolta
Kris Oldland, Editor-in-Chief, Field Service News,
Making sure your technicians have the right part, at the right place, at the right time, every time
Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right price and the right time.
ThinkTank Debrief: The New Frontiers Of Field Service (2023)
Field Service News Brings Together An Incredible Panel Of Industry Leaders To Reflect On The Key Discussions At The Field Service Symposium 2022
