How Can We Define Advanced Services
Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Don’t be caught in the Emperor’s new clothes. First focus on the customer!
Despite huge leaps forward in technology coming at us left right and centre, the companies that will get the most from a process of digitalisation are those that keep fundamental, traditional values of putting the customer first at the core of their ethos writes Nick Frank, Managing Partner, Si2 Partners.
Think Tank Sessions: Digitalization and Disruption (EMEA Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click...
Think Tank Sessions: Digitalization and Disruption (APAC Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click...
Asset data comes from more sources than just IoT
Asset data comes from more sources than just IoT Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
Just How Big is Big Data for Field Service Operations?
Too Big? Big Enough? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Why Digitalisation Further Emphasises the Importance of Outside-In Thinking
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris Raddats of the...
The Close Relationship Between Servitization and Digitalisation
Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Conflict and Resolution Around Data Ownership
Who owns what data when? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr....
Echoes Across Servitization and Digitalisation
Digitalization and Servitization must be truly aligned Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service...