Tag: Advanced Services

Digital Transformation, Feature, Service Strategy

How Can We Define Advanced Services

Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...

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Feature, Service Strategy

Don’t be caught in the Emperor’s new clothes. First focus on the customer!

Despite huge leaps forward in technology coming at us left right and centre, the companies that will get the most from a process of digitalisation are those that keep fundamental, traditional values of putting the customer first at the core of their ethos writes Nick Frank, Managing Partner, Si2 Partners.

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (EMEA Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (APAC Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click...

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Digital Transformation, Feature

Asset data comes from more sources than just IoT

Asset data comes from more sources than just IoT Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Digital Transformation, Feature, Service Strategy

Just How Big is Big Data for Field Service Operations?

Too Big? Big Enough? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...

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Digital Transformation, Feature, Service Strategy

Why Digitalisation Further Emphasises the Importance of Outside-In Thinking

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris Raddats of the...

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Digital Transformation, Feature, Service Strategy

The Close Relationship Between Servitization and Digitalisation

Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...

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Digital Transformation, Feature, Service Strategy

Conflict and Resolution Around Data Ownership

Who owns what data when? Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr....

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Digital Transformation, Feature, Service Strategy

Echoes Across Servitization and Digitalisation

Digitalization and Servitization must be truly aligned Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service...

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