The disconnect that is damaging digital transformation in field service
How the workforce shortage in field service is driving the need for digital transformation At the 2023 Copperberg Power of 50 Aftermarket...
What are the leadership skills of veterans?
What are the leadership skills of veterans? As we continue to face an aging workforce crisis within the global field service sector, many...
Is it the business’s role to assign mentors?
Is it the business’s role to assign mentors? When we consider that, as an industry, we are facing a global workforce shortage,...
The organizational structure Konica Minolta adopted when rolling out remote service
The organizational structure Konica Minolta adopted when rolling out remote service At the December 2023 Copperrberg Service Academy, Izzy...
How do we encourage women into engineering
The business case for fixing gender equality When we consider that, as an industry, we are facing a global workforce shortage, tackling the...
Seven Deadly Sins of Field Service Management: #1 Not developing a growth mindset
Seven Deadly Sins of Field Service Management: #1 Not developing a growth mindset At the December 2023 Copperrberg Service Academy, Ron...
The different dynamic of field work in the military
The different dynamic of field work in the military As we continue to face an aging workforce crisis within the global field service...
The business case for fixing gender equality
The business case for fixing gender equality When we consider that, as an industry, we are facing a global workforce shortage, tackling the...
Can we centralize decentralization?
https://vimeo.com/890805743 Can we centralize decentralization? There are benefits and challenges to both the centralized and decentralized...
The strategic importance of centralizing decentralization
https://vimeo.com/890807278 The strategic importance of centralizing decentralization There are benefits and challenges to both the...
