Webfleet and Chargylize launch EV.connect – a solution that helps fleets electrify
EV.connect allows Webfleet users to get detailed fleet electrification advice from Chargylize based on actual driving data
Is the movement towards servitization growing?
In this feature from a recent FSN Research paper, published in partnership with HSO, we analyze if the movement towards servitization is growing.
BT pushes ahead with new sustainable digital solutions through its Green Tech Innovation Platform
BT enters phase two of its Green Tech Innovation Platform programme to uncover new tech that could help manufacturers become more sustainable by announcing digital start-ups RIIICO, Sensorfact and Circularise.
Did the pandemic kill servitization or make it inevitable?
In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the role of servitization after the pandemic.
FLS – Fast Lean Smart UK welcomes German Ambassador
FAST LEAN SMART UK welcomed The German Ambassador, Miguel Berger for a visit to its Northern Office at Sci-Tech Daresbury.
Servitization in a post pandemic world
In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.
Customer service executives prioritize processes, data and breaking down silos
OTRS Group survey finds connecting with customers on the channels they prefer poses biggest challenge for customer experience. Improving the use of customer data is the most important success factor alongside process optimization
Service Intelligence is the Future of Field Service
Service Intelligence is the future of field service and it’s the best way organizations can make laser-focused business decisions.
PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax
Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.
Investing in the Right Tech Can Reduce the Impact of an Economic Downturn
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
