Author: FIELD SERVICE NEWS

FSM Technology, News

Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization

Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.

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Feature, Service Strategy

A Team of Employees and Third-Party Contractors

In this feature from a recent white paper sponsored by Salesforce, we analyze the importance of developing relationships with third-party contractors in order to ensure a positive customer experience.

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Feature, Home, Service Operations

Gain Deeper Service Insights With These Three Data Entry Best Practices

Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.

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Feature, Home, Service Strategy

A Deeper View for Bigger Problems

In this feature from a recent white paper sponsored by Salesforce, we discuss why having deeper, more nuanced information is important for field service workers.

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News, Service Operations

International wireless solutions providers announce new group to serve different industries

In a bid to combine the expertise of industry-leading wireless solutions providers, Ramtech has announced it will be working alongside businesses Argus and Hyfire to form ‘The Orama Group’.

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Feature, Service Strategy

How Connected Field Service Can Transform Customer Experience

In the first excerpt from a recent e-book sponsored by Salesforce, and now available at Field Service News, we look at how connected field service can transform customer and employee experience.

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Digital Transformation, News

ServiceMax Wins 2022 APPEALIE SaaS Award for Customer Success

ServiceMax Named an Overall SaaS Award Winner in the Collaboration & Productivity Category

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Uncategorized

e-Book: Transforming Customer and Employee Experience with Connected Field Service

e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to...

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Digital Transformation, News

HORIBA Europe GmbH Deploys ServiceMax Across Its European Operations to Further Propel Business Transformation

The ServiceMax platform enables operational excellence, while promoting better customer service and business growth.

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Digital Transformation, News

Konica Minolta announces global commitment with RealWear for the deployment of AIRe Link on RealWear headsets

The partnership extends Konica Minolta’s use of its acclaimed remote visual support tool AIRe Link on smartphones and tablets for use with award-winning RealWear headsets.

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