Servitization and Advanced Service Design

Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

EU Think Tank Session: Do we need to redefine field service? (2022)

Think Tank Sessions: Do we need to redefine field service completely? In this ThinkTank session, the topic is part of an ongoing theme that...

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Digital Symposium, Premium Resources, Servitization and Advanced Service Design

Interview: From Product to Service – ft. Prof Dr Shaun West

Prof Dr Shaun West joins Kris Oldland to discuss a wide range of topics related to servitization and advanced services.

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Digital Symposium, Premium Resources, Servitization and Advanced Service Design

Interview: Customer Success Through Vertically Differentiated Product Leadership, ft. Jim Darragh, Totalmobile

Jim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization in field service

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Service Strategy, Servitization and Advanced Service Design, Think Tank Sessions

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector?

Think Tank Sessions: What is GDPR and how is it affecting businesses in the Field Service Sector? Add to Your Personal Library (0) Click...

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Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions

Think Tank Sessions: Is Servitization Dependent on Being OEM Owned?

Think Tank Sessions: Is Servitization Dependent on Being OEM Owned? Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Symposium, Digital Transformation, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (Debrief)

Access the exclusive Field Service News Think Tank Sessions debrief deep-dive ‘Digitalization and Disruption’ with a FSN PRO subscription

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Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data.

Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data. Add to Your Personal Library (0)...

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Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Defining Customer Success (2022)

Think Tank Sessions: Defining Customer Success in Field Service Add to Your Personal Library (0) Click Category to Bookmark Public...

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Premium Resources, Servitization and Advanced Service Design, Written Content

White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021)

White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021) Add to Your Personal Library (0) Click Category to Bookmark...

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