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Digital Transformation, Feature, Service Strategy

Digital transformation: The technology underpinning servitization

Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...

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Feature, Service Strategy

Ten Examples of Servitization across diverse industry verticals

Ten Examples of Servitization across diverse industry verticals In this series of articles that are serialised from an exclusive new Field...

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Digital Transformation, Feature, FSM Technology

Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)

Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...

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Digital Transformation, News

ServicePower becomes a ThingWorx partner

ServicePower Technologies Plc has joined the ThingWorx partner program as a certified partner. ThingWorx is a leading rapid application...

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#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2016)

The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...

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Digital Transformation

Risk or Revolution: Rise of The Machines

Mark Homer, Vice President, Global Customer Transformation for ServiceMax explains why increased connectivity is an opportunity for service departments everywhere .

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Digital Transformation

Don’t give me more data, give me actionable data

Aberdeen’s Aly Pinder asks are we smarter than we were in the past, or do we just have better access to data?

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Digital Transformation, Premium Resources, Written Content

White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018)

White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018) Add to...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...

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Digital Transformation, Feature

Think Ahead About the Future of Remote Service

Do we need to reinvent our understanding of service delivery? With the rapid pace of change that we all acknowledge at play, it is...

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