Digital transformation: The technology underpinning servitization
Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...
Ten Examples of Servitization across diverse industry verticals
Ten Examples of Servitization across diverse industry verticals In this series of articles that are serialised from an exclusive new Field...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
ServicePower becomes a ThingWorx partner
ServicePower Technologies Plc has joined the ThingWorx partner program as a certified partner. ThingWorx is a leading rapid application...
Risk or Revolution: Rise of The Machines
Mark Homer, Vice President, Global Customer Transformation for ServiceMax explains why increased connectivity is an opportunity for service departments everywhere .
Don’t give me more data, give me actionable data
Aberdeen’s Aly Pinder asks are we smarter than we were in the past, or do we just have better access to data?
White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018)
White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018) Add to...
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...
Think Ahead About the Future of Remote Service
Do we need to reinvent our understanding of service delivery? With the rapid pace of change that we all acknowledge at play, it is...