Comparative Analysis: Reactive, Proactive, Advanced and the Future of the Field Workforce
Reactive, Proactive, Advanced and the Future of the Field Workforce In the next in our series of comparative analyses across a global study...
Connected Field Service: IoT and Improving Customer Success
Connected Field Service: IoT and Improving Workforce Management As we have already seen so far in this paper, each of the three pillars of...
Think Tank Sessions: Alignment with the Client to achieve Customer Success
Think Tank Sessions: Alignment with the Client to Acheive Customer Success The most crucial aspect of establishing an effective route to...
Think Tank Sessions: Different Drivers for Customer Success
Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...
Think Tank Sessions: Digitalization and Disruption (EMEA Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click...
Think Tank Sessions: Digitalization and Disruption (APAC Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click...
Optimising Costs Of Managing The Workforce
Are you managing costs of your workforce effectively? As we continue the analysis of our exclusive research study run in conjunction with...
Field Service Think Tank Sessions: A Workplace Safety Culture
It’s a shift prompted by stringent regulation and legislation – particularly in the UK and Europe – and a desire to build health...
Where Does the Value of Digitalisation Lie?
It is almost impossible to hold any business conversation for too long before the words digitalisation, or digital transformation are...
Redfining the Value of Service in a Post Pandemic World
In a world suddenly far mare accepting of remote services, as we pivoted to a remote-first default out of necessity, do we run the risk of...
