Digitalisation and Rethinking Field Service Delivery
Rethinking service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
The Difference between Customer Satisfaction, Customer Experience and Customer Success
Is customer success the natural evolution of customer satisfaction? Kris Oldland, Editor-in-Chief, Field Service News is joined on the...
Interview: The Move to Servitization: Ft. Dr Christian Kowalkowski (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Christian Kowolkowski to discuss servitization
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021)
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021) Add to Your Personal Library (0) Click...
Servitization: Padawan and Master
Servitization: Padawan and Master The Field Service Podcast returned for a fourth season with an epic three-way conversation between Kris...
