Tag: Field Service

Digital Symposium, Premium Resources

#FSN20: Patrick Jansen – Data, Disruption, Turbines and People

Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

Read More

Feature, FSN Research, Service Strategy

Comparative Analysis: Understanding the metrics being used to measure customer satisfaction

Comparative Analysis: Understanding the metrics being used to measure customer satisfaction In the next in our series of comparative...

Read More

Digital Transformation, News

BearingPoint and IFS joint venture confirmed: Arcwide to launch in April 2022

BearingPoint and IFS today announced that they have formed a joint venture named Arcwide. The new firm will be formally launched in April...

Read More

Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Effective Client Interaction for Customer Success

Think Tank Sessions: Effective Client Interaction is Central to Customer Success Taking the lead to help drive clients towards customer...

Read More

Digital Transformation, News

EDF Renewables UK chooses IFS Cloud to Power Ambitious Green Energy Growth Plans

IFS, the global cloud enterprise software company, today announced that EDF Renewables UK and Ireland, the leading renewable energy...

Read More

Feature, FSN Research, Service Strategy

Comparative Analysis: Importance of CSAT on Growth Strategies

Comparative Analysis: Importance of CSAT on Growth Strategies In the first of a new series of comparative analyses across a global study...

Read More

Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Different Drivers for Customer Success

Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...

Read More

Digital Transformation, News

IFS positioned as a Leader in IDC MarketScape for Worldwide Manufacturing Service Life-Cycle Management 2022 Vendor Assessment

IFS is recognized for its strong ecosystem and for capabilities that support an enterprise-wide service transformation.  IFS, the...

Read More

Premium Resources, Research, Servitization and Advanced Service Design

Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data.

Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data. Add to Your Personal Library (0)...

Read More

Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Defining Customer Success (2022)

Think Tank Sessions: Defining Customer Success in Field Service Add to Your Personal Library (0) Click Category to Bookmark Public...

Read More
Close