Research Report: Has field service finally moved to the cloud? (2016)
Research Report: Has field service finally moved to the cloud? (2016) Add to Your Personal Library (0) Click Category to Bookmark Public...
Building a virtual knowledge base your field service techs will actually use
Best practices for knowledge sharing in field service are understood but too few companies are allocating the necessary resources, warns...
All van drivers must turn semi-pro
Light Commercial Vehicles (LCVs) are the lifeblood of the UK economy – it’s a sentiment we hear quoted all the time, and while...
SGN targets £1 million savings with improved driver behaviour
UK gas distribution company SGN expects to save about £1million by implementing a driver performance improvement programme across its...
Field Service News @ Service Management Expo – Stuart Brunger, Magenta
Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must...
TomTom Telematics pilots connected cars
TomTom Telematics is using its fleet management expertise to develop connected car services. The first pilot is with a leading European...
Hands-On: Rugged computer buyer’s checklist
Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...
Top Ten Tech Trends for the Field Service Industry in 2015 – Part One Cloud, Wearable & NFC
The field service industries are often leading the way in terms of technology being used within enterprise. For example the wider world of...
Top 10 implementation tasks for a mobile workforce management system
Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1:...
Service Management Automation 2.0
Upgrading a service management system can be a challenge, but unifying and upgrading multiple systems across a continent? Here’s how...
