What is driving IFS’s consistent acknowledgment as an industry leader?
Mark Brewer explains how IFS approaches its continuous improvement journey and how the company has maintained both its vision and the ability to follow through and deliver.
European Field Service Awards 2022 Winners: IFS – Best FSM Solution
Mark Brewer joins Kris Oldland to discuss their recent acknowledgment as Best FSM Solution at the European Field Service Awards 2022
IFS performance outpaces competitors with 5th consecutive year of double-digit growth
IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.
Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research
IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.
Optimal technology solutions in the telecommunications sector
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.
The Journey to Dynamic Scheduling: Amazing Expert Case Study
Kris Oldland, Founder Field Service News Explains Why He Believes Servitization Is Not a Journey But is Actually A Spectrum Of Field Service Offerings
Identifying the challenges that telcos face
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.
IFS helps deliver at the Moment of Service this Christmas
IFS reveals the biggest brand win in history, as they are announced as the official Field Service vendors for Father Christmas and his well-known global business, Claus Corp.
Critical trends in the telecommunications industry
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.
White Paper: The impact of telecommunication industry trends on CX and service management
White Paper: The impact of telecommunication industry trends on CX and service management The telecommunications industry is at the...
