White Paper: The impact of telecommunication industry trends on CX and service management The telecommunications industry is at the forefront of several technology trends that create improved ways for consumers
The company attributes its continued success to its dogmatic commitment to delivering a frictionless experience to its customers and a product strategy that meets real market demand, and provides the capabilities business leaders are looking for today to mitigate risk, and tomorrow, to future proof their business.
Yet 76% are actively automating customer experience as crisis ramps UK.
Technology Company IFS begins sponsorship of London’s only cable car with a new eye-catching design featured on all the cabins and terminals.
The release includes over 340 new features and advancements that will accelerate our customer’s journey to digitalization.
In the latest release of IFS Cloud, many features are aimed at making it easier and faster for customers to collect, manage and record key data that provides visibility into their environmental performance.
What is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise, customer success gives your business a better chance at retaining customers and
IFS introduces new automated discovery tool for better CMDB management, enabling organizations to maximize utilization, improve asset data accuracy, boost compliance, and drive adoption and better user experiences.
How Can Technology Be Used as an Enabler Many after-sales service businesses still manage their service parts supply chain efforts through time and labour intensive processes. In the shift to
Find the technology to meet your ambitions. The latest IFS Service Manager’s Buyers Guide is now available on Field Service News.
