Video Report: Is data a fundamental building block of service excellence? (2019)
Video Report: Is data a fundamental building block of service excellence? (2019) Add to Your Personal Library (0) Click Category to...
Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)
Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital...
Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018)
Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018) Add to Your Personal Library (0) Click Category to...
Monetising the Impact of the IoT in Field Service
Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today – how to make money from IoT based field service delivery…
Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime
Digital Twins have a big role to play in field service management and will be essential for creating business intelligence writes Mark Homer at ServiceMax, a GE Digital Company
How the Internet of Things will change Field Service
James Smith, Research Director for Field Service conference producer for The Field Service Summit, organised by Copperburg explains how the IoT is set to change everything…
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
White Paper: Twenty-First Century Field Service: The impact of the Internet of things (2014)
Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...
