Has accelerated digital transformation made field service overly complex?
Has accelerated digital transformation made field service overly complex? The #FSN20 is Field Service News’ annual celebration of...
How we went from Software as a Service to Everything as a Service and why
Jim Darragh, CEO, Totalmobile discusses how we have moved relatively rapidly to Everything as a Service following in the slipstream of the SaaS movement
BigChange celebrates 200 new customers in its most successful trading period everÂ
Tech company signs £14m worth of new contracts across multiple sectors, including specialist cleaning, telecommunications, building services, property maintenance, plumbing and heating.
The parallels of customer success within the software sector and servitization within manufacturing
Jim Darragh, CEO, TotalMobile discusses the importance of vertical knowledge within a servitized or customer success focused field service strategy
Interview: Customer Success Through Vertically Differentiated Product Leadership, ft. Jim Darragh, Totalmobile
Jim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization in field service
What is the Role of the non-OEM in Servitization
What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a...
Is there still a place for on premise FSM solutions?
Paolo Bergamo, CEO, OverIT discusses if field service management systems have fully moved to the Cloud or if there is still a place for on premise FSM solutions
The huge correlation between data flow and operational success and making this easy
The huge correlation between data flow and operational success and making this easy The #FSN20 is Field Service News’ annual...
How quickly will today’s innovation in FSM become tomorrow’s table stakes?
Kris Oldland asks how quickly innovation like we have seen OverIT weave into their FSM solution such as AR, GIS and AI are likely to become table stakes?
AMA Reflections: Answering the Tough Industry Questions on Field Service Technology and Strategy
Dan Snowden and Max Dinser of HSO join the Field Service News Digital Symposium to reflect on an AMA session focused on technology and service strategy in the field service industry.
