What is the biggest barrier to retention of an engineering workforce?
What is the biggest barrier to retention of an engineering workforce? The #FSN20 is Field Service News’ annual celebration of...
Seeking the Balance Between the Old and New Worlds of Field Service Operations After the Pandemic
Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.
Ecosystem to Deliver Services
Ecosystem to Deliver Services In todays connected word, people expect to engage and be engaged by organisations in new ways, in ways that...
European Field Service Awards 2021 Winners. OverIT – Technological Innovators of the Year
European Field Service Awards 2021 Winners. OverIT – Technology Innovators of the Year Add to Your Personal Library (0) Click...
Is There a Secret Ingredient in the Fujifilm corporate DNA?
Is There a Secret Ingredient in the Fujifilm corporate DNA? In October 2021, Field Service News hosted the inaugural European Field Service...
Why customer success as a strategy is more akin to servitization than CSAT
Kris Oldland, Marc Tatarsky and Steve Mason discuss how customer success sits on a spectrum that also includes outcome-based services and servitization
Empowering Field Technicians with Intelligence Visual Guidance
SIT Group has chosen the OverIT solution for providing real-time support to technicians and for enabling knowledge sharing to pass on...
OverIT Next Gen FSM Platform in action from scheduling to remote support
SACMI chose OverIT to dispatch technicians, empowering them and their customers with AR-collaboration features while utilizing head-mounted...
We no longer need to move data from one system to another. How?
We no longer need to move data from one system to another. How? The #FSN20 is Field Service News’ annual celebration of excellence,...
European Field Service Hero of the Year 2022
European Field Service Hero of the Year Award (2022) European Field Service Hero of the Year Award 2022 Not all heroes wear capes and in...
