Author: Kris Oldland

Digital Transformation, Feature, FSN Research, Home

It is no longer a question of why asset data should be shared across a business but instead it is how?

It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations...

Read More

#FSN20, Feature, Service Operations

How do we tackle diversity within our field engineering workforce?

How do we tackle diversity within our field engineering workforce? The #FSN20 is Field Service News’ annual celebration of...

Read More

Digital Symposium, Premium Resources

Think Tank Sessions Debrief: Defining Customer Success in the Field Service Sector

Kris Oldland, Marc Tatarsky and Steve Mason reflect on the key themes from a series of Field Service News Think Tank sessions on customer success.

Read More

Digital Transformation, Feature, FSN Research, Service Operations

The positive correlation between the wider distribution of asset data and improved service delivery

The positive correlation between the wider distribution of asset data and improved service delivery In a changing world of operations and...

Read More

Digital Transformation, Feature, FSN Research

All business units in an organisation need to pull together to deliver advanced services

All business units in an organisation need to pull together to deliver advanced services In a changing world of operations and technology,...

Read More

Digital Transformation, Feature, FSN Research

Why are so many field service companies still not joining the dots between asset data and spare parts logistics?

Why are so many field service companies still not joining the dots between asset data and spare parts logistics? In a changing world of...

Read More

#FSN20, Analysis, Feature, Service Operations

Attracting a new generation into the world of engineering

Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence,...

Read More

Feature, Home, Service Operations

3 Reasons Why Quality Sustainable Trade Workwear is Leading the Way Forward

Organisations are recognising the importance of trade workwear for fostering a positive brand image and for ensuring the safety and...

Read More

Digital Transformation, Feature, FSN Research

How often do service leaders work alongside their colleagues from other business units?

How often do service leaders work alongside their colleagues from other business units? In a changing world of operations and technology,...

Read More

Digital Symposium, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

Read More
Close