Author: Kris Oldland

FSM Technology, News

A Helping Hand For Santa to Deliver 120M Presents

24/12/2014 10:31 Service Management software providers and scheduling experts IFS have looked at the numbers donr the calculations and...

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Feature, Service Strategy

Seeing the Wood from the Trees;  A Framework for Successful Service Transformation

You may or may not have spotted it but over the course of the year in my series of features for Field Service News I have been writing a...

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Feature, Service Operations

Mobile worker empowerment

14/11/2014 11:47 The second advert for Trimble Field Service Management’s latest mobile workforce platform ‘Work...

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FSM Technology, Service Operations, Uncategorized

Trimble Horizon—a New Cloud Platform for Field Service Management

Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the...

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Feature, Service Leadership

How we create our future – Services in Rolls Royce

Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s Defence...

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FSM Technology, News

In-Vehicle app integration commonplace within five years

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is anticipated to reach...

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Feature, Service Operations

The Contact Centre of Tomorrow: 5 ways it will be different

The contact centre remains an important asset to many field service organisations, but like field service itself the contact centre is...

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Feature, FSM Technology

Five myths of enterprise app development in a mobile-first world

28/08/2014 19:56 Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few...

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Feature, FSM Technology

Masternaut deploys telematics for the remote monitoring of commercial cranes and heavy lifting equipment

New service uses the telematics provider’s contactless CANbus connectivity to stream accurate data live from the vehicle or crane unit....

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FSM Technology, Service Operations

Courier company set to improve field service staff productivity by 30%

DA Systems, a UK provider of mobile data and transport management solutions for the transport, retail, healthcare and field service...

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