The overlap between knowledge transfer and training
The overlap between knowledge transfer and training https://vimeo.com/840242983 Having worked together on an exclusive new Field Service...
Why are we missing so much low-hanging fruit when it comes to fleet and field?
Why are we missing so much low-hanging fruit when it comes to fleet and field? In this exclusive debrief session we explore the data from...
Should fleet management be split across field service and other business units?
Should fleet management be split across field service and other business units? In this exclusive debrief session we explore the data from...
Why don’t we treat out field service techs as professional drivers?
Why don’t we treat out field service techs as professional drivers? In this exclusive debrief session we explore the data from an FSN...
Why knowledge transfer is so essential in field service
Why knowledge transfer is essential https://vimeo.com/840243649 Having worked together on an exclusive new Field Service News White Paper,...
Interview: The Art of Information, ft. Martin Knook, CEO, Gomocha
Interview: The Art of Knowledge, ft. Martin Knook, CEO, Gomocha https://vimeo.com/840074278 Field Service News, Editor-in-Chief Kris...
Video Essay: Navigating Economic Challenges with Strategic Field Service Investments
Video Essay: Navigating Economic Challenges with Strategic Field Service Investments https://vimeo.com/839746625 Add to Your Personal...
Clinten – From Product to Service – ft. Shaun West
Selling solutions and not just parts and labor Having value-based pricing, taking risk away for customers Best to amortize the full...
Nicolas – Research Briefing: Servitization in a post-pandemic world…
servitization has nothing to do with pandemic – its an independent tool to get closer to customer (binding) servitization is most...
Jörg Hermanski : The Move to Servitization: Ft. Dr Christian Kowalkowski
1. The pandemic didn´t kill the servitization. But due to the fact that travelling was not possible, it opens the mind...
