The new skill sets that are required by remote service technicians
Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.
How are Your Peers Solving the Skills Gap? Join Aquant’s Service Leaders Spring Break to Find Out
Join Aquant’s Service Leaders Spring Break on March 29 to discover how service leaders can address the skills gap through innovative solutions, technology, and workforce development.
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Interview: Why Konica Minolta forged their own path forward with remote first as a default Add to Your Personal Library (0) Click Category...
Are we now seeing customer acceptance of remote service?
Izzy Sanchez, Konica Minolta USA, talks about customer adoption and acceptance of remote service.
The data in remote service offers powerful transparency
Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.
The types of technology that are being utilised in remote service delivery
Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Hands-On Review: Durabook S15 Rugged Laptop
Kris Oldland, Editor-in-Chief, gives his honest thoughts on the Durabook S15 rugged laptop in this hands-on review….
Passing on Knowledge Within Field Service
The Changing Face of the Field Service Engineer
Five P’s to Post-Covid Service Resilience
Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...
