Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments
Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments In the face of global recession and economic...
A Prescription for Field Service Leaders
The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus...
Research Report: Overcoming the Impact of Covid-19 in Field Service (2020)
Research Report: Overcoming the Impact of Covid-19 in Field Service (2020) Add to Your Personal Library (0) Click Category to Bookmark...
Field Service Costs Rose Sharply in 2022 Despite Overall Service Improvements
On average, bottom-performers of service organizations cost 67% more than top-performers, indicating that the skills gap is a major factor in rising costs – in addition to inflation.
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Has the Pandemic Shifted the Value Perception of Field Service?
Has the Pandemic Shifted the Value Perception of Field Service?
Research Report: Benchmarking the new normal from year zero (2020)
Research Report: Benchmarking the New Normal from Year Zero Add to Your Personal Library (0) Click Category to Bookmark Public...
A New Cycle of Disruption and Servitization
What does service strategy look like in the new normal? Field service has changed dramatically in the last 18 months, although we were...
3 Service Industry Challenges That are More Common Than you Think
Here’s how top service leaders are solving them
How are Your Peers Solving the Skills Gap? Join Aquant’s Service Leaders Spring Break to Find Out
Join Aquant’s Service Leaders Spring Break on March 29 to discover how service leaders can address the skills gap through innovative solutions, technology, and workforce development.
