PANEL DISCUSSION: The Road to Recovery US Edition (2020)
Kris Oldland, Field Service News, hosts an expert panel of US-based experts to discuss what COVID recovery will look like for the field service sector.
PANEL DISCUSSION: The Road to Recovery – EMEA Edition (2020)
Kris Oldland, Editor-in-Chief, hosts an expert panel of EMEA-based experts to discuss what COVID recovery will look like for the field service sector.
Interview: Standardising Service Across a Dealership Network Ft. Jamie Morais, Nissan (2019)
Interview: Standardising Service Across a Dealership Network. Ft. Jamie Morais, Nissan Add to Your Personal Library (0) Click Category to...
Interview: Artificial Intelligence as a tool for service triage (2020)
Artificial Intelligence as a tool for service triage (2020) Add to Your Personal Library (0) Click Category to Bookmark Public...
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020)
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020) Add to Your Personal Library (0) Click Category to...
Interview: Evolution of an Entire Industry Through the Use of Remote Service Technology. Ft. Alessandro Borzacchi (2021)
Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery
Research Debrief:Â Benchmarking the New Normal – Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)
Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)...
Topcon Positioning Has Announced Its MC-Max Machine Control Solution.
Based on its MC-X machine control platform, and backed by Sitelink3D – the company’s real-time, cloud-based data management ecosystem – MC-Max is a scalable solution for mixed-fleet heavy equipment environments.
From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise
Collecting customer data is not the challenge nowadays. The challenge is converting all that data into intelligence that drives action in real time, where decisions must be made and relationships are either won or lost.
