Attracting a new generation into the world of engineering
Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Sarah Brettle, Director, Customer Service Division, Ford. Having joined Ford in 2010, Brettle has served...
Working towards inclusivity and diversity within an engineering workforce
Working towards inclusivity and diversity within an engineering workforce The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Sarah Brettle, Director, Customer Service Division, Ford. Having joined Ford in 2010,...
Attracting the field service stars of the future
Attracting the field service stars of the future The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr, Jansen had shown both great...
What Can We Do to Get More Young People in Field Service?
What Can We Do to Get More Young People in Field Service? Steve Zannos, Sr. Director, Customer Care – Electrolux, and member of the current #FSN20 collection of the most innovative and influential leaders in the global field service community, offers three key ways in which field service organisations can successfully tap into the...
Does Embracing Technology Keep Field Service Engineer Attrition Numbers Low?
The Changing Face of the Field Service Engineer
What are the Must-Have Skills for Modern Field Service Engineers?
The Changing Face of the Field Service Engineer
Is the Ageing Workforce Crisis Going to Hit Your Field Service Organisation?
The Changing Face of the Field Service Engineer
Putting an Old Head on Young Shoulders
The Changing Face of the Field Service Engineer
Are Field Service Companies Adapting Quickly Enough to Change?
The Changing Face of the Field Service Engineer
The Changing Face of the Field Service Engineer
The Changing Face of the Field Service Engineer