Tag: COVID-19

Feature, Service Leadership

The Changing Dynamic Of Customer Relations In A Post-Pandemic World

The Changing Dynamic Of Customer Relations In A Post-Pandemic World

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Feature, Service Leadership

The Financial Impact of Lockdown

The Financial Impact of Lockdown

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (EMEA Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Think Tank Sessions, Written Content

Think Tank Sessions: Digitalization and Disruption (APAC Edition)

Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click...

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Feature, Service Leadership

Unprecedented Times, Untold Innovation

Unprecedented Times, Untold Innovation

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Digital Transformation, Feature

An acceleration of our increasing Uberised world

An acceleration of our increasing Uberised world

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Digital Transformation, Feature

The increase of speed remote service delivers

The increase of speed remote service delivers

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Feature, Service Strategy

Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?

Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?

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Digital Transformation, Feature

The Key Challenges Field Service Companies Face When Delivering Service Remotely

The Key Challenges Field Service Companies Face When Delivering Service Remotely

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Digital Transformation, Feature

Research – Three Key Questions Field Service Companies Must Ask Themselves

Three Key Questions Field Service Companies Must Ask Themselves

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