Tag: Ged Cranny

Digital Symposium, Digital Transformation, Premium Resources, Remote Service Delivery

Interview: Why Konica Minolta forged their own path forward with remote first as a default

Interview: Why Konica Minolta forged their own path forward with remote first as a default https://vimeo.com/682891107 Add to Your Personal...

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Digital Transformation, Feature

Will remote-first-as-a-default become the de facto approach to service delivery

Will remote-first-as-a-default become the de facto approach to service delivery Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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Digital Transformation, Feature, Service Operations

What does the introduction of remote-first mean for service operations?

What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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#FSN20, Feature, Service Strategy

Is there still some client push back when it comes to remote service delivery?

Is there still some client push back when it comes to remote service delivery? The #FSN20 is Field Service News’ annual celebration of...

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Digital Transformation, Feature

Why Konica Minolta decided to turn AIRe Link into a commercially available tool

Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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Digital Symposium, Digital Transformation, FSN20, Managing the Field Workforce, Premium Resources, Remote Service Delivery

#FSN20: Ged Cranny – Moving to remote first by default

Chris Hird is joined by Ged Cranny a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Digital Transformation, Feature

What are the key criteria for a remote service engineer?

What are the key criteria for a remote service engineer? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...

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Digital Transformation, Feature

Will remote-first as a default become the prevalent means of delivering service?

Will remote-first as a default become the prevalent means of delivering service? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

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Digital Transformation, Feature

The fundamental principles that must be applied to driving remote service adoption

The fundamental principles that must be applied to driving remote service adoption Konica Minolta’s Ged Cranny, Zdenek Vrbka and...

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Digital Transformation, Feature

Why the adoption of remote service began long before the pandemic for Konica Minolta

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and...

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