#FSN20: Ged Cranny – Moving to remote first by default
Chris Hird is joined by Ged Cranny a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
The Need for Face to Face Interactions
The pandemic saw the rapid rise of remote service delivery on a widespread level as field service companies embraced the technology to...
The pandemic answered a lot of questions in terms of technology in our industry
The pandemic answered a lot of questions in terms of technology in our industry In a changing world of operations and technology, two key...
What are the key criteria for a remote service engineer?
What are the key criteria for a remote service engineer? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...
The most significant change to service process in the last 18 months
The most significant change to service process in the last 18 months In a changing world of operations and technology, two key topics...
#FSN20: Rajat Kakar – Technology is no longer holding back service evolution
Kris Oldland is joined by Rajat Kakar a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
The fundamental principles that must be applied to driving remote service adoption
The fundamental principles that must be applied to driving remote service adoption Konica Minolta’s Ged Cranny, Zdenek Vrbka and...
Will remote-first as a default become the prevalent means of delivering service?
Will remote-first as a default become the prevalent means of delivering service? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
#FSN20: Patrick Jansen – Data, Disruption, Turbines and People
Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Why the adoption of remote service began long before the pandemic for Konica Minolta
Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and...
