FSM Technology, News

Energy prices forecast to dampen EV demand as fleets face whole-life cost knowledge gap

More than half of fleet operators expect high energy prices to dampen demand for EVs, according to research from mobility solutions specialists Bridgestone and Webfleet Solutions

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Premium Resources, Remote Service Delivery

White Paper: Building an effective service model with remote service as the default  (2022)

White Paper: Building an effective service model with remote service as the default Add to Your Personal Library (0) Click Category to...

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Digital Transformation, Feature, Home, Service Strategy

How adopting an Outside-In perspective can foster a genuine strategy for customer success

Kris Oldland, Marc Tatarsky and Steve Mason discus how Peter Drucker’s famous Outside-In approach is an excellent tool for customer success models.

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Feature, FSN Research

Identifying the biggest change in the industry for field service providers

We know that our industry has changed significantly after the events of the last two years. However, have we just seen the acceleration of a journey down a path we were already on?

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Digital Symposium, Premium Resources

European Field Service Awards 2021 Winners. Chris Craggs, MCFT- Pioneers of the Year

European Field Service Awards 2021 Winners. Chris Craggs, MCFT, Pioneers of the Year Add to Your Personal Library (0) Click Category to...

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Uncategorized

White Paper: Service Management Buyer’s Guide

Find the technology to meet your ambitions. The latest IFS Service Manager’s Buyers Guide is now available on Field Service News.

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News, Service Leadership

Syncron Strengthens Leadership Team Amid Strong Growth, Appoints New CFO and CTO

Daniel Rosenthal joins Syncron as CFO to accelerate the evolution of Syncron’s operating model; Vatsan Govindarajanas as CTO to drive innovation for its Connected Service Experience platform.

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FSM Technology, Premium Resources

White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation (2022)

White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation Add to Your Personal Library...

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Feature, Service Leadership, Service Operations

Making our Field Technicians Feel Comfortable and Safe at Work

Alan Holt discusses the challenges of keeping field technicians safe during the pandemic and how communicating with his team has been crucial during these difficult times.

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Digital Transformation, Feature

From Silicon Valley to the Po Valley. Is it Italy’s time to shine as a tech hub?

Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.

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