Author: Kris Oldland

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One in three UK businesses slow to adopt new technology

Almost a third of businesses (31 per cent) admit being slow to adopt technological innovations, according to a new study1 by TomTom...

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#FSN20, Feature, Service Leadership

#fsn20 – The 20 most influential people in field service: 2017 edition

The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service sector that...

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Think Tank Sessions

Field Service Think Tank Sessions: Service Excellence and Revenue

Exclusive reporting from the inaugural Field Service News Think Tank session

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Managing the Field Workforce, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

ThinkTank Sessions: Disruption, Development and Diversity in field service (2017)

Think Tank Sessions: Executive Briefing – Reassessing our approach to Service Delivery (2017) Add to Your Personal Library (0) Click...

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Feature, FSM Technology

Redefining the FSM Landscape…

Redefining the FSM Landscape… Kris Oldland talks exclusively to Steve Mason, Chief Revenue Officer with FieldAware, about the...

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Digital Transformation, News

IFS unveils IoT solution to help customers drive digital transformation

IFS announced yesterday the launch of IFS IoT Business Connector, a new product that is designed to shorten the time from ideas to...

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Feature, FSM Technology

White Paper Overview: Making the move to mobility

White Paper Overview: Making the move to mobility Field service organisations have always embraced technology, and the rate at which...

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FSM Technology, News

Komatsu Forest Harvests Savings with BigChange JobWatch

Komatsu Forest, the sole supplier for Komatsu timber harvesting equipment in the UK and Ireland, is reaping the rewards having implemented...

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FSM Technology

ServiceMax Accelerates Field Service Business Results with Spring ‘16 Release

New products include Service Performance Metrics, the mobile Field Service app, and Catalyst, a new implementation package based on industry best practices

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FSM Technology, News

Salesforce launches their own FSM solution – Field Service Lightning…

Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies,...

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