Author: Kris Oldland

#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2016)

The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...

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FSM Technology, Premium Resources, Written Content

White Paper: Standing Alone or Part of a Bigger Picture? (2016)

White Paper: Standing Alone or Part of a Bigger Picture? (2016) Add to Your Personal Library (0) Click Category to Bookmark Public...

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FSM Technology, Premium Resources, Written Content

White Paper: The Helping Hands of Field Service Management (2016)

White Paper: The Helping Hands of Field Service Management (2016) Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Transformation, FSM Technology, Premium Resources, Research, Written Content

Research Report: Has field service finally moved to the cloud? (2016)

Research Report: Has field service finally moved to the cloud? (2016) Add to Your Personal Library (0) Click Category to Bookmark Public...

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Feature, FSM Technology

Building a virtual knowledge base your field service techs will actually use

Best practices for knowledge sharing in field service are understood but too few companies are allocating the necessary resources, warns...

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Feature, Service Leadership

Industry Leaders: Marne Martin, ServicePower: Part 1

Our Industry Leaders interviews series continues  with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with...

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Feature, Service Operations

Engineers are van drivers too

Reducing fuel costs and improving road safety in service organisations  means convincing engineers they are drivers as well as...

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Feature, FSM Technology

Field Service News @ Service Management Expo – Stuart Brunger, Magenta

Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must...

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Feature, FSM Technology

Research Report: Field Service, Mobility & The Cloud (Part One)

Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service...

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Uncategorized

Advanced Services in UK road transport

Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change...

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