Author: Kris Oldland

Feature, Service Operations

Engineers are van drivers too

Reducing fuel costs and improving road safety in service organisations  means convincing engineers they are drivers as well as...

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Feature, FSM Technology

Field Service News @ Service Management Expo – Stuart Brunger, Magenta

Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must...

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Feature, FSM Technology

Research Report: Field Service, Mobility & The Cloud (Part One)

Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service...

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Uncategorized

Advanced Services in UK road transport

Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change...

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FSM Technology

Hands-On: Rugged computer buyer’s checklist

Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...

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Digital Transformation, Feature

The 2020 Field Engineer’s Toolkit – Part 3

As we continue our series of features looking at the emerging technologies that could appear in the not so distant future we turn our...

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Digital Transformation, Feature

The 2020 Field Engineer’s Toolkit – Part 2

Welcome back to this exclusive Field Service News series in which Kris Oldland is exploring some of the technologies that could well become...

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Digital Transformation, Feature

The 2020 Field Engineer’s toolkit

In this new four-part series Field Service News Editor Kris Oldland takes a look at five key tools forecast to become part of the field...

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Feature, FSM Technology

Enhancing your end-to-end workflow with mobile technology

John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...

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Feature, Service Operations

Green intentions? The end game of fleet sustainability examined

Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...

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