What Does a Toddler, a Grandmother, and a Technician have in common?
Aberdeen’s Aly Pinder explores the all pervasive nature of the modern mobile and its impact on field service
Video Report: The Continuing Evolution of Rugged Mobile Computing (2018)
Video Report: The Continuing Evolution of Rugged Mobile Computing (2018) Add to Your Personal Library (0) Click Category to Bookmark Public...
Take control of your…work
Manage the unexpected out of the mobile work day With customer expectations at an all-time high in an increasingly competitive marketplace,...
White Paper: Poor Relations (2015)
Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...
Salesforce launches their own FSM solution – Field Service Lightning…
Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies,...
Harnessing digital and mobile solutions to benefit business in a post-pandemic world
Fred Kao, CEO Twinhead International, the company behind Durabook, identifies the key digitisation trends that accelerated due to the pandemic.
The Technology Driving Effective Knowledge Transfer in Field Service Management
In this feature from a recent white paper, published in partnership with Gomocha, we explore some of the key technologies that can be used to support effective knowledge transfer in field service management
New Salesforce Field Service Innovations Bring the Power of AI to the Mobile Workforce
Salesforce have recently announced new AI-powered Field Service innovations to help organizations across industries streamline field...
Digital transformation: The technology underpinning servitization
Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...
The difference in the lifecycles of consumer and enterprise mobile computing devices
Ben Baum, Durabook discusses the differences in the lifecycle of the consumer and rugged devices designed to meet the rigours of field service operations.
