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Feature, FSM Technology

Redefining the FSM Landscape…

Redefining the FSM Landscape… Kris Oldland talks exclusively to Steve Mason, Chief Revenue Officer with FieldAware, about the...

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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News

Aquant Produces Covid-19 Resilience Hub

Aquant has created a content hub which includes webinars, virtual roundtables, and other ways for the service industry to connect.

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Feature, Service Operations

Engineers are van drivers too

Reducing fuel costs and improving road safety in service organisations  means convincing engineers they are drivers as well as...

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Digital Transformation, Feature, Home

Are Digital Transformation Initiatives Stalling?

When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.

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Feature, Service Leadership

Farewell to One of the Very Best

It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly passed...

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News, Service Strategy

Syncron to Sponsor Pricing Strategy World Summit 2023 and Deliver Keynote on Top-Down Price Optimization

Syncron is delivering a keynote presentation at this year’s Pricing Strategy World Summit on next-generation techniques for top-down price optimization, best practices and key recommendations.

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Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Different Drivers for Customer Success

Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...

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News

Gomocha Achieves ISO 27001 Certification

Gomocha’s security practices demonstrate the highest level of commitment to information security managemen

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