Redefining the FSM Landscape…
Redefining the FSM Landscape… Kris Oldland talks exclusively to Steve Mason, Chief Revenue Officer with FieldAware, about the...
COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.
Still time to register for the next Service Community event
The next event put together by non-profit knowledge sharing organisation The Service Community is to be held on the 16th April at the...
Aquant Produces Covid-19 Resilience Hub
Aquant has created a content hub which includes webinars, virtual roundtables, and other ways for the service industry to connect.
Engineers are van drivers too
Reducing fuel costs and improving road safety in service organisations means convincing engineers they are drivers as well as...
Are Digital Transformation Initiatives Stalling?
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
Farewell to One of the Very Best
It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly passed...
Think Tank Sessions: Different Drivers for Customer Success
Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...
Gomocha Achieves ISO 27001 Certification
Gomocha’s security practices demonstrate the highest level of commitment to information security managemen