White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018)
White Paper: Mobile Data-Collection: How and Why You Should Ensure Your Service Engineers Harness the Data All Around Them (2018) Add to...
Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018)
Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018) Add to Your Personal Library (0) Click Category to...
Monetising the Impact of the IoT in Field Service
Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today – how to make money from IoT based field service delivery…
Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime
Digital Twins have a big role to play in field service management and will be essential for creating business intelligence writes Mark Homer at ServiceMax, a GE Digital Company
Machines To Get Better Preventative Healthcare Than Humans By 2020
A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, has...
Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart
Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart Kris Oldland, Editor-in-Chief, Field Service News talks to Jeremy Squire of...
IFS unveils IoT solution to help customers drive digital transformation
IFS announced yesterday the launch of IFS IoT Business Connector, a new product that is designed to shorten the time from ideas to...
Don’t give me more data, give me actionable data
Aberdeen’s Aly Pinder asks are we smarter than we were in the past, or do we just have better access to data?
IoT Service Insights Are Re-shaping Product Design
The way products are serviced is reshaping their design at the R&D level, and providing new insights into product usage, according to field service management specialist, ServiceMax. Service mechanisms are increasingly seen as the common denominator of accurate product development and maintenance.
What impact will the IoT have on field service operations?
With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors to IoT adoption within our industry. Mark Homer, VP of Global Customer Transformation for ServiceMax reflects on just how big an impact IoT can have for field service companies…
