Tag: Features

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White Paper: Service Management Buyer’s Guide

Find the technology to meet your ambitions. The latest IFS Service Manager’s Buyers Guide is now available on Field Service News.

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Digital Transformation, Premium Resources, Research

Beyond the Data: Asset Data Flow Beyond the Silo of Field Service

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

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News, Service Operations

Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances

Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in...

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Digital Transformation, Feature, Home

From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead

What does it take to make customer experience a top priority in today’s service industry? Aquant has launched the Service Intel...

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Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...

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Digital Transformation, Feature, Service Operations

Medical Service Benchmarks Across 5 Key KPIs

Medical Service Benchmarks Across 5 Key KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed...

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Feature, Service Operations

Challenges in the final mile are only going to get harder

The challenges of final mile delivery are ones all field service professionals understand only too well. The Pareto principle is alive and...

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Feature, Service Operations

How Medical Device Service Organizations and Their Workforce Measure Up Against Industry Benchmarks

How Medical Device Service Organizations and Their Workforce Measure Up Against Industry Benchmarks In a recent comprehensive data report,...

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Measure What Matters: Aquant’s 2022 Medical Device Service Benchmark Report

Aquant’s 2022 Service Intelligence Benchmark Report for the Medical Device Industry An analysis of field service performanceand...

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Digital Transformation, Feature, FSM Technology

Quality Assurance: How Can You Ensure You Meet Service Excellence on Every Visit

There is little doubt that a great customer experience helps field service organisations move towards the goal of customer success and...

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