Tag: Kevin Brown

Digital Transformation, Feature

Expert AMA: Digital Transformation Should Be About Innovation Not Replication

HSO’s Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer Be Needed

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Digital Transformation, Feature, Home Page, Analysis

Expert AMA: Poor change management will stifle digital transformation?

HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.

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Digital Transformation, Editor's pick, Feature, Home Page, Trending

Expert AMA: Where your digital transformation starts is key

HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success

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Digital Symposium, Digital Transformation, Premium Resources, Resources, FSN Free

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Research

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)

Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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