Tag: Kevin Brown

Digital Transformation, Feature, Home

Expert AMA: Do Not Overlook Your Customers During Digital Transformation

HSO’s Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of Digital Transformation.

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Digital Transformation, Feature, Home

Expert AMA: The Field of Dream Failure in Digital Transformation

HSO’s Kevin Brown Explains The “Field of Dreams Failure’ In Digital Transformation which highlights why so Many Digital Transformation Projects Fail

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Digital Transformation, Feature, Home

Expert AMA: Internal and external digital transformation are different

HSO’s Kevin Brown Outlines Why It Is Key To Understand That While There Is Overlap, The Objectives Of Internal And External Digital Transformation Are Different

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Digital Transformation, Feature, Home

Expert AMA: Digital Transformation Should Be About Innovation Not Replication

HSO’s Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer Be Needed

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Digital Transformation, Feature, Home

Expert AMA: Poor change management will stifle digital transformation?

HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.

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Digital Transformation, Feature, Home

Expert AMA: Where your digital transformation starts is key

HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success

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Premium Resources

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Brown, HSO

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Digital Symposium, Premium Resources, Research, Video Content

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)

Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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Covid Recovery & New Normal, Digital Symposium, Digital Transformation, Premium Resources, Research

Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)

Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector

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